Arena help bugs

In game name: troops Hunter 2
Device: k20 pro 6gb 128gb
Android version: miui 12 (android 10)
Cellular data
Game version: 28.2.2
Game mode: platinum is unbreakable arena

Description:
The game gets stuck when requesting for help and sometimes also doesn't show champs for request after fights or even restart. Sometimes it even after requesting it doesn't register and the champion isn't helped and again asks after some time period, like in the following picture in which the champs were requested 6 hours ago


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