How to contact Drake, a kabam employee

Today, I received an email from Drake that needs to submit a screenshot. I found the screenshot to submit, but I don't know how to submit it If Drake sees it, please tell me how to submit the screenshot. By the way, my English level is too poor

Comments

magnus_xix

It's a possibility that you're being scammed rn. Is it someone saying they're from kabam and asking for screenshots? To the best of my knowledge there aren't any kabam employees that go by the name drake.

Rookiie

You don't need to contact him specifically
It will end up in the ticket queue and whoever is on the shift will pick it up

Rookiie

It's a possibility that you're being scammed rn. Is it someone saying they're from kabam and asking for screenshots? To the best of my knowledge there aren't any kabam employees that go by the name drake.

When support send an e-mail, the signature usually contains a name at the end
Now, I don't know if that's the actual name of the support employee or just a formality / alias
But nonetheless somebody else will pick it up, even if it's not Drake himself
Whenever I submit a request somebody will respond (eg. Lisa) and if I have any further questions somebody else will pick it up (eg. Kim)

Horror_punk

I’m DRAKE RAMORAY
How you doin

magnus_xix

It's a possibility that you're being scammed rn. Is it someone saying they're from kabam and asking for screenshots? To the best of my knowledge there aren't any kabam employees that go by the name drake.
When support send an e-mail, the signature usually contains a name at the end
Now, I don't know if that's the actual name of the support employee or just a formality / alias
But nonetheless somebody else will pick it up, even if it's not Drake himself
Whenever I submit a request somebody will respond (eg. Lisa) and if I have any further questions somebody else will pick it up (eg. Kim)

Ah I see. I've never contacted kabam support so thank you for curbing my ignorance. To the OP, forget what I said. 😅

Djin

If you are trying to contact Kabam Support and they ask for some details. You can simply reply to the same mail.

Allspy11

How

Rookiie

It's a possibility that you're being scammed rn. Is it someone saying they're from kabam and asking for screenshots? To the best of my knowledge there aren't any kabam employees that go by the name drake.
When support send an e-mail, the signature usually contains a name at the end
Now, I don't know if that's the actual name of the support employee or just a formality / alias
But nonetheless somebody else will pick it up, even if it's not Drake himself
Whenever I submit a request somebody will respond (eg. Lisa) and if I have any further questions somebody else will pick it up (eg. Kim)
Ah I see. I've never contacted kabam support so thank you for curbing my ignorance. To the OP, forget what I said. 😅

😄✌🏽

Djin

How

Open the mail in which they send this.

[removed by Moderator]

You will see a reply button.
Or just Google "how to reply to a mail"

Allspy11

Kabam staff see, please tell me how to submit this screenshot. My country is not an English speaking country, so cultural differences and habits may be different. It is not allowed to submit screenshots by email, hoping to clearly tell me the way to submit the screenshot

Colonaut123

[removed by Moderator]

That's definitely a scam.

Ab_Samad

Reply to email

Dr_Z01dberg

Today, I received an email from Drake that needs to submit a screenshot. I found the screenshot to submit, but I don't know how to submit it If Drake sees it, please tell me how to submit the screenshot. By the way, my English level is too poor

Just reply to the email they sent you bro, it won’t matter which support team member picks it up but if you reply it will be part of the same case so they should be able to help you

Dr_Z01dberg

@Allspy11 just make sure the email is from the official support email address to make sure it’s not a scam it should start “customer.help”

Kabam Porthos

Hey @Allspy11, as others have mentioned, you should be able to simply respond to the email you received from our Support Team and attach any screenshots to your reply. However, if you are having trouble doing that, I recommend reaching out to your email service provider for assistance.