Game crashing/not loading when clicking on fight in Alliance War
kissmass
Member Posts: 1 ★
Hi Kabam Support,
So I am not normally a person who comes and complains about stuff (as you maybe able to see from the number of times I have logged in here), but yesterday I faced so many issues with the game that really pissed me off. Given below are the issues I faced.
1. When in the progress of completing John Mulaney quest Chapter 2 I had to use a unwanted amount of units to complete it as my champions kept going into heavy attack stance automatically which caused me to get KO'd. Of course I understand that I may not be the most skillful MCOC player out there and would need some units to clear the quest but due to the issue which happened I had to use so many extra units.
2. The next issue happened a couple of hours today, where I was going to take out a path mini boss in Alliance War in which I applied some boosts as well, when I clicked on the 'Fight' button I was waiting for a approximately 10 minutes as the loading screen was the only thing visible. Additional 5 minutes later (a total of 15 now) the loading screen was still well loading and I could not do anything, I checked my internet connection and it was working perfectly with full signal strength. So after the frustrating 15 minutes were up I decided to force close the game as it never takes that long to load unless you guys are down for maintenance (which I hope was not the case as I believe there was no formal announcement). Once I loaded the game again and went back into AW, I was presented with a champ at 50% health and a kill given to the opponent as well which I think is not acceptable.
So my question to you is, if there is such a serious issue with the game why is there nothing been done to address it and counter measures or precautions been taken, players end up wasting valuable units which they work so hard for or spend their hard earned money on to get. Of course I believe a fair compensation should be given to all those affected, nevertheless a even better option would be to fix the issue which is present so the players can actually enjoy playing the game and not get fed up and frustrated of it.
I may not be the biggest whale of MCOC or the most skilled but I am certainly a player who has been enjoying this game since I started to play it, however unfortunately due to the recent issue which are occurring and going unnoticed or not addressed I am starting to loose interest. Even the cyber weekend deals for the cavalier players were so awful when compared to last year which was my motivation to become cavalier asap for this year in the 1st place. Extremely disappointed.
Anyway I don't know if I would get a favorable response to this post or a response at all (it maybe due to the length of it
), but I am hoping I will.
Over to you Kabam team.
Awaiting your favorable response.
So I am not normally a person who comes and complains about stuff (as you maybe able to see from the number of times I have logged in here), but yesterday I faced so many issues with the game that really pissed me off. Given below are the issues I faced.
1. When in the progress of completing John Mulaney quest Chapter 2 I had to use a unwanted amount of units to complete it as my champions kept going into heavy attack stance automatically which caused me to get KO'd. Of course I understand that I may not be the most skillful MCOC player out there and would need some units to clear the quest but due to the issue which happened I had to use so many extra units.
2. The next issue happened a couple of hours today, where I was going to take out a path mini boss in Alliance War in which I applied some boosts as well, when I clicked on the 'Fight' button I was waiting for a approximately 10 minutes as the loading screen was the only thing visible. Additional 5 minutes later (a total of 15 now) the loading screen was still well loading and I could not do anything, I checked my internet connection and it was working perfectly with full signal strength. So after the frustrating 15 minutes were up I decided to force close the game as it never takes that long to load unless you guys are down for maintenance (which I hope was not the case as I believe there was no formal announcement). Once I loaded the game again and went back into AW, I was presented with a champ at 50% health and a kill given to the opponent as well which I think is not acceptable.
So my question to you is, if there is such a serious issue with the game why is there nothing been done to address it and counter measures or precautions been taken, players end up wasting valuable units which they work so hard for or spend their hard earned money on to get. Of course I believe a fair compensation should be given to all those affected, nevertheless a even better option would be to fix the issue which is present so the players can actually enjoy playing the game and not get fed up and frustrated of it.
I may not be the biggest whale of MCOC or the most skilled but I am certainly a player who has been enjoying this game since I started to play it, however unfortunately due to the recent issue which are occurring and going unnoticed or not addressed I am starting to loose interest. Even the cyber weekend deals for the cavalier players were so awful when compared to last year which was my motivation to become cavalier asap for this year in the 1st place. Extremely disappointed.
Anyway I don't know if I would get a favorable response to this post or a response at all (it maybe due to the length of it
), but I am hoping I will.Over to you Kabam team.
Awaiting your favorable response.
1