No Anniversary Gift? [Merged]

I run 2 accounts on 2 devices. I log into my secondary account today to see that I didn’t receive an anniversary gift? I got the title and profile pic, yet no anniversary shard gift. It’s a Cav account, so I find that a bit weird.

Am I the only one this happened to?

Comments

HeroSeeker1

Hi everyone, Hopefully this reaches a Kabam team member. I have been playing tis game for about 4 years or so and really enjoy it but idk if I am the only one experiencing this but for the past 4 times I have logged in I have had to reclaim my title and pfp. I just checked my inbox and there was 2 titles and pfp in my box and not only that but 2 messages with the 15k 5 star shards and 5k 6 star shards for being a cav player during this anniversary. I claimed them hoping this was just a visual glitch but it turns out it wasn't. Any advice would be nice since I would like to not get banned for doing absolutely nothing other than claiming mail. Also on all the times I claimed the mail I checked my account titles and pfp and they were not there.

HeroSeeker1

I have also done one of those ticket things

Psychic_2002

I already have my title, so I thought I might point this out.

phil56201

Gotten it 4 times now myself.

NikSalvatore013

I didn't receive mine in my main account as well. I got the gift in my second account before the emergency maintenance.

YTBigS

Same. On my main and my 2 alts. Here’s the proof

iAmMoushi

I didn't receive any anniversary gift..just received a title and logo..no any other messages

kamlesh

Same here

NikSalvatore013

@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Porthos @Kabam Lyra help

unknown

This content has been removed.

AJ_is_KING27

Only have 1 account, but also did not receive anniversary rewards 😕

Flame_srriker

Yes same here half of the players recieved it in my ally !!

KING_GRIMMJOW17

Hello,
I still didn't get my anniversary gift. My other alliance members got already.

NikSalvatore013

Maybe it got lost after the emergency maintenance?

soloski1234

after opening the game i only got my anniversary title i didnt get the free gift

Hikoseyyuro

Same here, though I was the only one

bobbyvishnu_2002

I did not get the anniversary rewards. I did get the anniversary title. Please check on this issue

Cyino

Same here. I didnt receive anniveresty gift either just profile pic and title. No rewards.no shards..

Etm34

Maybe it got lost after the emergency maintenance?

That’s my guess. But I’ll say it was definitely disappointing. Thought I was gonna be able to bust open a featured haha

Buck9studio

I saw it in my inbox earlier today but never claimed it... Sat down tonight to open and it was not there. Only the title and pic. Was there an exiration time of a few hours?

KingBumpkin

I did not receive my anniversary gift either. I am cavalier too.

KingBumpkin

I did not receive my gift either

Cyino

Anyone didnt receive anniversary rewards!!?? I received nothing. I am an Uncollected player in this account.

Noskills

I am uncollected on my account but still didn't got any gift just got the title and not the shards.
PLS KABAM HELP ME OUT WITH THIS I DONT WANNA LOSE THE GIFT IT WOULD HELP ME BECOME THE CAVALIER

Crcrcrc

Guess they will have to resend it to everyone!

Noskills

I also post and issue regarding this I also received only the title and not the rewards Pls help

Noskills

I also didn't receive the gift only the title pls help .I am uncollected on my account

Noskills

My in-game name in mcoc is ALPHA001~1

VABBI2003

Hey @Kabam Miike. I just logged in ans i haven't recieved my gift yet. My ign is VABBI2003 and I'm lvl 54 and cavalier. Please resolve this issue fast

CaptainSk007

Same here I didn't receive the mint rewards mail for the anniversary gift. @Kabam Miike