Missing rank up rewards

Schrapnel13

Anyone else not get the most recent rank rewards for the last level up event? I sent in 2 tickets and have only received the generic “team will get back to you within 24 hours” responses. Which they haven’t. Completely ignored.

Kabam Porthos

Hey @Schrapnel13, we don't have access to in-game accounts here in the Forums so unfortunately, we're unable to assist with issues like this or check the status of Support tickets.

While our Support Team always aims to reply within 24 hours, their response time depends on several factors, including how busy they are and how complex your issue is.

I recommend being patient in the meantime. Rest assured, they'll get back to you as quickly as possible.