Hulk ragnarok bugged in aq

As title says I feel hulk is bugged in aq
Map 6
Section 2
Degeneration path
Not triggering his healing and damage boost
iOS
iPhone 11
Video as proof
https://youtu.be/NYQ7Lb6nlz8
Have posted about this several times in the forum. Have contacted support. They said is under investigation. It’s in the desk of somebody. Asked for a video proof. Haven’t watched it in weeks. It’s not in the bug list. So trying again here. Maybe now somebody at kabam will at least watch the video I spend 100s of units worth making.
Map 6
Section 2
Degeneration path
Not triggering his healing and damage boost
iOS
iPhone 11
Video as proof

Have posted about this several times in the forum. Have contacted support. They said is under investigation. It’s in the desk of somebody. Asked for a video proof. Haven’t watched it in weeks. It’s not in the bug list. So trying again here. Maybe now somebody at kabam will at least watch the video I spend 100s of units worth making.
1
Comments
It might be intentionally ... would be nice if support said something like that instead of we see the problem and put in on another desk to further investigate. It would be nice if anybody from kabam looked at the vid they requested.
My alliance mates tell me it worked before ... now it doesn’t ... that seems like a bug
I searched the forums like crazy and cannot find any mention from kabam that this is intentionally. If you know where to find it please direct me to it ...
On the regular degeneration nodes like that one, it never worked. I know this was addressed in a couple of threads some years ago, but I don't want to search for them now
Thank you for your effort. (Still hope from a reaction form kabam tbh ... but if they keep ignoring it is must be true ... maybe I need to think about it that way or something. )