Simplify Account Verification Process
Rather than asking security questions that are next to impossible to answer, especially for players like me (player tag menamoo55) who have been playing for years, consider using recent purchase and payment info to authenticate an account. I set up my account years ago and no longer have access to that email. I can’t change the email because the security questions are too onerous and too far gone from memory. I’ve gone through the support process and am just told sorry, then closed out. Yet I still spend money every month. Why would a player spend a ton of money on an account they don’t own? The process could definitely use major improvement.