We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Defenders getting armor up buffs after armor shattered against Medusa

Title is explanation enough. I just fought BPCW using Medusa in Book 2.1.4 - Armored assault node. The defenders seem to get armor up buff even after they are armor shattered. Medusa's description specifically says defenders cannot gain armor buff after they are armor shattered. Please check this as Medusa seems to be broken after you guys tinkered with her abilities when releasing Aarkus and she was never fixed to her past self
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I used Aarkus and didn't encounter any problems.