Kicked off Abyss path

I was in the middle of an abyss path last night and decided to stop and finish in the morning. I did a bit of arena, and the game crashed. When I got back in I was no longer in the middle of an abyss path. I livestreamed the whole path so far so easy to find where I stopped, and I have contacted Kabam support. Is there anything else I can do to get back on the path? It looks like many had a similar issue in December, for anyone that this happened to, how was that resolved?

For a sense of scale, i had already done 5.5 hours of the run.

Comments

unknown

This content has been removed.

16wegnerk

Dang. I guess i’m not finishing this weekend then

Seraphion

This must feel very bad.

Im sorry for you.

unknown

This content has been removed.

Putang76

That sucks man
Feel for you
I did the easy path last month and was so worried about that, same thing finished the next day

DigletGaming

Abyss must. be laughing

KDSuperFlash10

My condolences, that's tragic man

16wegnerk

Thanks guys, definitely a stressful experience. It’s a weird feeling because I don’t even want to play in case that makes it harder to reset me to where I was in abyss. Hoping it gets resolved quick

Masterpuff

This just happened to me and im fuming. I was ≈1500 units worth of resources deep and now everything is gone. I wrote support.

16wegnerk

Support got me back on my path! Thanks Kabam!!!

Masterpuff

Support got me back on my path! Thanks Kabam!!!

That’s brilliant!

unknown

This content has been removed.

StevieManWonder

That’s awesome!

Masterpuff

Support got me back on my path! Thanks Kabam!!!
That's awesome! Really happy they were able to work that out for you. Here's hoping they can help you too @Masterpuff

Thanks mate

Masterpuff

It was restored. And my combo meter got turned to dust.

Masterpuff

But hey, small price to pay i suppose. At least its fixed!

16wegnerk

Same here. Will take a bit to rebuild, but I’ll definitely take it over having to restart

Putang76

That’s good to hear!

Thicco_Mode

woot woot happened to me too. wasn't using aegon, so not as tragic, but i was using apoc and need those charges back and horseman ability back on cable

kabamsucksdick

same thing happened to me just 15 mins ago , i was doin so good and it kicked me out , and kabam doesnt even care about it , i need a compensation rn.