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Missing Persistant Charges? Help find the Cause of the Bug!

Greetings Summoners,

Some of you have recently reported that you've had issues where your Champions seem to be missing their Persistant Charges. This is a strange bug that seems to affect each user differently. Most Summoners were completely unaffected, but some had lost charges on all of their Champions.

We're looking to get to the bottom of this and could use your help. If you encountered these issues, can you please provide us with the following information:
  • Username
  • Approximate Date/Time that you encountered the issue
  • Champion Involved (include Rarity, and if they have their Sig ability. Ie. 5-Star Awakened Corvus)
  • Opponent Champion
  • Game Mode
  • Quest Node (if applicable)
And some further questions, if you have this information as well:
  • Did it happen multiple times during one session? (A session means that you did not exit/restart the game)
  • Were multiple Champions missing Persistent Charges?
  • Did this happen after updating to v30.0? (This problem has occurred in the past but in this particular instance)
  • Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly?
  • Any Screenshots or Videos you'd like to share.
Thank you all in advance for your help.
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Comments

  • DemonzfyreDemonzfyre Posts: 13,077 ★★★★★
    edited February 2

    Username: DemonzFyre

    Approximate Date/Time that you encountered the issue 2/2/2021- 8am Central

    Champion Involved (include Rarity, and if they have their Sig ability. Ie. 5-Star Awakened Corvus)- First noticed it with my 6* awakened Corvus in Map 7 AQ. He was missing the icon but still was able to timeout and not die.

    Opponent Champion- Started with Ultron in section 3 Path C portal.

    Game Mode- AQ

    Quest Node (if applicable)- Last 3 fights on spectre path.

    Did it happen multiple times during one session? (A session means that you did not exit/restart the game)- For AQ yes. I dueled my 5* awakened Nick Fury and both mine and the 6* defender did not have its persistent charge and started in real NF phase.

    I entered into a monthly EQ to test 5 champs with charges- Cull 5*, Corvus 5*, Aegon 6*, HT 5* and G2099 5* all awakened.

    Did one fight will Cull and on the next fight he had 3 thanos' favors like he should have had.

    Human Torch can still activate pre-fight.

    Aegon seems to get his prompts but I haven't tested him enough yet.

    Were multiple Champions missing Persistent Charges? yes, all mentioned above.

    Did this happen after updating to v30.0? (This problem has occurred in the past but in this particular instance)- Yes after update.

    Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly? No, I have restarted several times.

    Any Screenshots or Videos you'd like to share-

  • magnus_xixmagnus_xix Posts: 863 ★★★★
    It could have something to do with the fact that in the abyss the defenders don't have access to their persistent charges but that isn't the case for bishop.

    Before Bishop was like the others and couldn't use his persistent charges but recently he gained the ability to do so somehow.

    As u can see here the persistent charge icon isn't present. This screenshot from a video published a year ago


    Now Abyss Bishop does have the persistent charge icon. Video was published 3 weeks ago


    Hope this helps in some capacity
  • TitanMatthewTitanMatthew Posts: 9
    edited February 3
    IGN: TitanMatthew
    Time/Date: 4:00 at GMT 10:30+ on 3rd Feb
    Champion: Nick Fury 4* maxed, 1 sig level
    Opponent: All (but first found out on 6* Joe Fixit)
    Happened during Quests 1 & 2 of the first section in uncollected Jubilee event quest.

    - It did happen multiple times per session
    - I only had nick fury as someone with persistent charges
    - it happened on the most recent update for Android
    - restarting the game did fix it

    The image is of the very start of the fight, not having used nick before this fight


  • Kd101Kd101 Posts: 9
    edited February 3
    Username: kd101~1
    Date/Time: 2/2/2021 10AM CST
    Champions involved Morningstar 5*
    4/55 Sig 141 , Captain Marvel (movie) 5* 4/55 Sig 43, and Guillotine 2099 5* 5/65 Sig 125
    It didn’t matter who the opponent was.
    AQ Map5
    Nodes didn’t affect it.
    This happened after I updated the game that morning as well.
    The persistent charges seemed to come and go.
    I noticed the persistent charges were just missing altogether and so I checked to see if it was just a bug. Morningstar couldn’t gain any charges nor could she benefit from them other than the Sp1 doing more damage from them. She didn’t get her perfect block chance or life steal. CMM’s didn’t show up but I didn’t use her to find out since we were at the very end of AQ. Guillotine 2099 didn’t show up either and I didn’t notice what went wrong with her’s since she isn’t as dependent on her persistent charges. Morningstar was at 4 charges when I used an Sp3 to attempt to get the 5th for life steal, but I was unable to get 5th even after beating my opponent with an Sp3. The next fight I attempted to do the same but the counter never showed up to allow me to gain the charge as well.


  • Giantsfan1223Giantsfan1223 Posts: 16
    Also missing persistent charges on nick fury and captain marvel movie at least. Started today hours ago. Was able to get them back by restarting game couple times but takes multiple restarts and sometimes still doesn't work. Nick fury immediately doesn't have life decoy.
  • Giantsfan1223Giantsfan1223 Posts: 16
    Apocalypse also lost charges. In act 6 and new side event. This is the worst bug I've experienced since starting this game years ago. Now will cost me more units because I can only use champs without that feature. I have new Samsung galaxy 21 5g ultra.
  • Giantsfan1223Giantsfan1223 Posts: 16

  • Giantsfan1223Giantsfan1223 Posts: 16
    Restarting game and phone no longer fixing issue at all. Aw season is beginning. Hope this gets fixed before that.
  • FezfozeFezfoze Posts: 9
    The_Doctor
    18:12 approx, GMT
    5* Awakened Nick Fury
    First noticed issue on first node of first quest of the Deadpool Valentines event quest.
    All champions with persistent charges seem to be affected.

    Restarting the app does not fix the issue, did not ever happen in my personal experience whilst playing the game before updating. Nick Fury in particular is affected by starting immediately in his second awakened phase, immediately degenerating from full health down to 30%. No art of persistent charge shows on any champion icon.

    Playing on iPhone 11
  • AsmyAsmy Posts: 1
    edited February 3
    IGN: asyedyusuf
    2/2/2021 around 12:00 AM IST
    Professor x 5 star awakened and Nick Fury 5 star awakened
    Opponent was Black panther, Deadpool,hela, pshyco man.
    Epic Side Quest (Love as battlerealm)
    Yes, it did happen multiple times.
    Yes, multiple champions were missing persistent charges
    Yes, this did happen after updating.(particularly after completing ROL for the 1st time during ROL run my champions had persistent change after that they don't)
    Yes, restarting the game did cause the Persistent charges return to normally.




  • Pran2510Pran2510 Posts: 1
    edited February 3

    Username: Pran2510
    Approximate Date/Time that you encountered the issue: 2:20 am IST
    Champion Involved (include Rarity, and if they have their Sig ability. Ie. 5-Star Awakened Corvus): duped 5* NF
    Opponent Champion: the hood
    Game Mode: side quest - love is a battlerealm 4 one (legendary difficulty) chapter 1 quest 1.
    Quest Node (if applicable).

    Happened once with duped corvus 5* in aq on the 4th day as well, but overlooked it.
  • Yodabolt21Yodabolt21 Posts: 1,485 ★★★★
    IGN - Yodabolt~1
    Date : 2/1/2021 - Pretty much from 10am-12pm (PST) --- worked fine since then
    Champs - NIck Fury (starting in LMD), Corvus (not gaining charges), Apocalypse (not gaining charges)
    Opponents - NIck Fury was against Colossus first, then again against Spider Gwen. Corvus was in AQ, I don't remember each opponent, but he didn't gain a charge against the Tech Bot or Doc Oc, but did against Hulkbuster and Spiderman. He didn't get the mutant charge either, but I don't remember that exact defender. Apocalypse didn't get charges in v6 after beating Annihilus or Ultron, but did start with 4 against Storm X (which is in his kit)
    Game Mode - Nick was in chapter 5. Corvus was AQ and Apoc was in v6
    Apoc (henchmen, poison, blood in the water); Corvus (mutany, heroic mod was role reversal and i don't recall the node on HB or Spiderman); Nick was Bane

    Yes
    Yes
    Yes
    No
    NO - sorry, don't normally take screenshots during gameplay
  • Dhatrik007Dhatrik007 Posts: 7
    edited February 3
    Username:- Dhatrik007
    Approx Date:- 2:42am 4th Feb 2021 IST
    Champions involved:- Nick Fury, Venom the Duck, Captain marvel movie etc all champions persistent charge icon missing but Nick lost LMD.
    Against all opponents and in all game modes

    More information:-
    It is happening always even if I restarted my device still issue exists.
    Not immediately happened after updating but yes after monthly quest started then onwards this issue came into picture.
    Starting of Alliance war season this gonna make huge trouble.
    I urge Kabam to check and fix remotely or else we are ready for compensation



  • crogscrogs Posts: 602 ★★★
    edited February 3

    So annoying. Started yesterday doing 5.3.3

    Username: crogs
    Approximate Date/Time that you encountered the issue: 2/2, afternoon est
    Champion Involved: max 5* Fury and Corvus, duped.
    Opponent Champion: all
    Game Mode: quest. 5.3.3 yesterday and today's EQ. Pic is fury's first fight on uncollected.

    Were multiple Champions missing Persistent Charges? Yes. Fury and corvus
    Did this happen after updating to v30.0? Yes. Post latest update

    Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly? No. Same yesterday and today.

    Luckily made it through 5.3.3 by the skin of my teeth. But want to be able to complete uncollected and cavalier this week so won't be happy if I have to burn trugh pots or units or use less than ideal Champs.

    And can I ask why chat still stinks? 5+ years and I still send messages that don't appear in chat. 5+ years... How does a company consistently screw up simple chat? Note 20 and iPhone 12. Today, can't send messages in game on either. Abysmal.
  • gannicus0830gannicus0830 Posts: 439 ★★★
    Username: gannicus0830
    Android (LG G7 thinQ)
    NONE of my champions who rely on them have them anymore.

  • Eternity0Eternity0 Posts: 56
    id: Eternity0
    Time: Feb 04 6:30 am (GMT6+)
    Champ: nick fury Awakened
    Against : Torch (new side quest 1.1)
    Node : power alternator

    Multiple times happened, multiple Champs ( i had apoc with me), after the Version 30.0 & didnt return during the quest on the next quest returned
  • Crusty21Crusty21 Posts: 9
    Crusty21

    Feb 3, 7:15 (GMT -7)
    3 runs in Love is a Battlerealm over
    5 fights. 6* r3 Sig 20 Nick Fury
    No persistent charge, no life model decoy.
    Enters fight in second Life.

    Have videos.
  • Buttttt4Buttttt4 Posts: 15
    Approximate Date/Time that you encountered the issue
    Between February 3rd and 4th about 8pm on the 3rd and 3 am on the 4th

    Champion Involved (include Rarity, and if they have their Sig ability. Ie. 5-Star Awakened Corvus)
    5 star awakened Corvus and Nick Fury. Corvus isn't counting charges after fights, and Nick Fury has already lost his clone.

    Opponent Champion
    Howard the Duck and Spiderman

    Game Mode
    Special quest for valentine's

    Did it happen multiple times during one session? (A session means that you did not exit/restart the game)
    Yes

    Were multiple Champions missing Persistent Charges?
    Yes

    Did this happen after updating to v30.0? (This problem has occurred in the past but in this particular instance)
    Yes

    Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly?
    No
  • Sparrky01Sparrky01 Posts: 6
    edited February 4

    Username: sparrky01
    Date and Time: Feb 4th 2021 @ 10:00
    Champion: Nick Fury Sig level 40
    It happened in Monthly Quest all chapters so far
    Opponent: various

    Once the first fight for Nick Fury started, I noticed that Nick Fury was losing health without getting hit until he had 30 percent health. I also noticed that his persistent charge number was not being shown during the fight. His Life Model Decoy was destroyed when the fight began. I tried restarting the game and updated to latest version of the game but problem still persists.
  • Giantsfan1223Giantsfan1223 Posts: 16
    Is there a plan to fix this issue? Still happening now. Going to help us out with compensation when I die in aw or aq because champs don't play correctly
  • igheidigheid Posts: 15
    Username: igheid11
    Date and Time: Feb 4th 2021 @ 16:00
    Champion: 5 stars Nick Fury Sig level 20
    Opponent: various

    -Did it happen multiple times during one session? (A session means that you did not exit/restart the game)
    Restart the game, the phone and still happen... try on my older phone and its ok... so this is some problem with my Xiaomi 11

    Were multiple Champions missing Persistent Charges?
    Yes.

    Did this happen after updating to v30.0? (This problem has occurred in the past but in this particular instance)
    Yes. Only after upgrade

    Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly?
    No. No.

    Any Screenshots or Videos you'd like to share.
    Put one video and screenshots...




  • igheidigheid Posts: 15
    Username: igheid11
    Date and Time: Feb 4th 2021 @ 16:00
    Champion: 5 stars Nick Fury Sig level 20
    Opponent: various

    -Did it happen multiple times during one session? (A session means that you did not exit/restart the game)
    Restart the game, the phone and still happen... try on my older phone and its ok... so this is some problem with my Xiaomi 11

    Were multiple Champions missing Persistent Charges?
    Yes.

    Did this happen after updating to v30.0? (This problem has occurred in the past but in this particular instance)
    Yes. Only after upgrade

    Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly?
    No. No.

    Any Screenshots or Videos you'd like to share.
    Try to put one video, but its not allowed to upload in this category... screenshots ok...




  • igheidigheid Posts: 15
    igheid said:

    Username: igheid11
    Date and Time: Feb 4th 2021 @ 16:00
    Champion: 5 stars Nick Fury Sig level 20
    Opponent: various

    -Did it happen multiple times during one session? (A session means that you did not exit/restart the game)
    Restart the game, the phone and still happen... try on my older phone and its ok... so this is some problem with my Xiaomi 11

    Were multiple Champions missing Persistent Charges?
    Yes.

    Did this happen after updating to v30.0? (This problem has occurred in the past but in this particular instance)
    Yes. Only after upgrade

    Did restarting the game cause the Persistent Charges to return normally? Or did a later session function properly?
    No. No.

    Any Screenshots or Videos you'd like to share.
    Try to put one video, but its not allowed to upload in this category... screenshots ok...





  • Amms90Amms90 Posts: 87
    edited February 4
    hi I'm sorry for the late reply but I wasn't on the forum yesterday.
    As I posted, I had this issue 2 days ago. It also disappeared on its own after approximately 8 hours since it appeared.

    Username: Amms90

    Time date: I found out on February 2nd, around 6:00 am (gmt +1). The issue disappeared at around 2 pm that same day.

    Champions involved: all the persistent charge champions duped and unduped. Really all of them. I know it affected my 5star corvus and guilly99 which were both in aq, but I also ran arena pretty much all morning using my entire 5star, 6star and 4 star roster. I noticed some champions were more affected than others. For example my 5star corvus didn't show his persistent charge in aq but I had gotten 2 charges on a vision the previous evening. When I took corvus against hulkbuster that morning, even though he didn't show the persistent charge, he had the 2 cruelty buffs and he also had the 30 glaive charges (since I was fighting an avenger and had the avenger charge). Also I was armor breaking on parries and the sp2 was indeed unblockable. What I'm saying is in his case it was more of a visual bug but the champion himself was unaffected as everything worked. When I'm saying other champions were more affected I'm thinking about nick fury who was starting a fight already in his second life... (and I clarify in the arena grind this issue appeared on both MY nick fury (5s r5 and 4s r5) as well as on any other nick fury I matched in the arena. Fight start, he was degenning and had his fury buff. No first life). Guilly99 had an issue which was very weird. So not only she didn't have her persistent charge, but she also wouldn't get her armor up buff. And she also wouldn't power drain with her sp1. In other words her abilities were simply broken. These issues were like I said affecting champions of all rarities. 5s r5 duped guilly 99 as much as 4s r5 duped guilly99. Another weird one: white magneto. Used my 6s r1 unduped white magneto in the arena and he was never gaining prowess buffs.

    This issue was persistent all morning for those 8 hours no matter how many times I restarted the game and how many minutes I played without taking breaks.

    The issue was not consequential to me updating the game to the new version. I updated the game the previous evening at around 7 pm. And when aq started at 9 pm everything worked. In fact I took the charges for my corvus and guilly and everything was fine. Later I went to bed and the next morning boom everything was broken.

    Game mode: aq, eq, arena... everywhere. With or without nodes.

    I'll also add that I'm playing on my Oppo Reno 2 and the os is Android 10.

    Link to the forum post where I posted pics from that day: https://forums.playcontestofchampions.com/en/discussion/comment/1651600#Comment_1651600
  • OneMast3rOneMast3r Posts: 298 ★★
    Username onemaster
    Approximate Date/Time that you encountered the issue right now
    Champion Involved (include Rarity, and if they have their Sig ability. Ie. 5-Star Awakened Corvus) unawakened 6 star fury, 5 star duped
    Opponent Champion 6 star unduped havoc
    Game Mode alliance war
    Quest Node (if applicable first global mini

    Now that I lost a champion for no good reason how are you going to make up for it?
  • KbugiiKbugii Posts: 111
    Just happened in war to me. Tile 10 tier 3. Opponent was void I was using fury. Started the fight and before the first punch fury was already in decoy mode and bleeding out.
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