Bug, didn't got a champ

Harry_123Harry_123 Member Posts: 39 ★
edited February 2021 in Suggestions and Requests
I opened a cavalier crystal, now.. n I got somethi g new 5*champ..
Though it's not showing in my champion list, nor allince general...a big big occuring.. I really need that 5*champ
Post edited by Kabam Porthos on

Comments

  • Stebo_79Stebo_79 Member Posts: 638 ★★★
    So what happened when the crystal opened?
  • The_Sentry06The_Sentry06 Member Posts: 7,787 ★★★★★
    Which 5 star?
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Harry_123, when you open a Crystal on your device, the data from the Crystal opening is saved on our servers. This helps to protect the Rewards in case you encounter an issue such as a crash or your device battery suddenly dying. It also ensures that any Items or Champions from the Crystal are added to your account accordingly.

    If you haven't already, please force-close and reopen the Marvel: Contest of Champion app and check your roster again. If you're still unable to see the Champion you received from opening this Crystal, I recommend reaching out to our Support Team for clarification. You can contact them by clicking HERE.
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