Hi folks, just an update to let you know we are definitely aware of this and the team is working on a fix for this! Thanks in advance for your patience!
I've been having a issue logging on can't get past the first screen I'm on android I have to Uninstall the game and reinstall it just to get past the first screen and I have to that everytime I want to login
Hi folks, we have released a fix in the latest update, so please make sure you update your app when it becomes available in your region. Thanks for hanging in there with us!
Since I'm an android user am I no longer able to play the game? Been trying all day. I have daily things to collect that I'm not able to. Not to mention the fact that I'm unable to participate in everything else.
Hi folks, just an update to let you know we are definitely aware of this and the team is working on a fix for this! Thanks in advance for your patience!
Cool because i finally get lodded in after 30 minutes or so (random) of resetting app. Then i load upnsode quest because i may not get another chance to, and i bring 3 maxed champs and cant win because the inputs are lagging. Most specifically they stand still mid combo and then get destroyed. Or ill hold block and it wont register so i het destroyed. The game is completely unplayable. My alliance quest week score has been affected, aw affected, ive used items that i should not need to. And ive definitely paid my dies to be able to play this game fairly. Plz fix this and compensate. Im pretty sure this months side quest is gonna be a bust as well
Samsung Galaxy S10 Android 11 WiFi and Data Current Version
Since the Update, the game hangs at the Loading Screen. Clearing the Cache seemed to help, albeit every time I tried to start the game. Now that no longer does anything. Still hanging at the Loading.
We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!
Hi KenFusion, please check if your app is on version 30.2.1? The update may not have reached your region, in which case you may still be experiencing login issues. We hope the update will resolve it for you when it becomes available in your region! Thanks for your patience!
We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!
I just checked. I am on version 30.2.1 and I am still experiencing login issues.
We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!
Scratch that. I didn't see the Patch. Seems to be working now. Thanks.
We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!
I just checked. I am on version 30.2.1 and I am still experiencing login issues.
Hey you two, did you download the update as usual, or did you delete the game and then download it? If it was just the update, could you try deleting the App and then downloading the newest version?
We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!
Seemingly has solved my login issues, will have to play a bit before I can report on the major lag, freezing and dropped inputs problems.
But new issue since this update, the full T5CC of each class I had in my stash has disappeared! Probably best we skip the questions and just start getting those sent out asap.
Did a full reinstall and was able to log in. I then closed the app, reopened, and successfully logged in again. From my end the 30.2.1 update works. Samsung S10. Thanks!
Comments
Restarting doesn't help.
I've cleared cache, deleted data, uninstalled, restarted, and then reinstalled, that didn't help either.
Started happening after installing the update
Android version - 11, Device One plus 8T, Game version 30.2.1 updated on April 6 2021
Fix: Uninstall and reinstall the game every time you want to play/login
New game version v30.2.1
Android 10
Huawei P30PRO
Android 11
WiFi and Data
Current Version
Since the Update, the game hangs at the Loading Screen. Clearing the Cache seemed to help, albeit every time I tried to start the game. Now that no longer does anything. Still hanging at the Loading.
But new issue since this update, the full T5CC of each class I had in my stash has disappeared! Probably best we skip the questions and just start getting those sent out asap.
Just doing an update I'm stuck on this screen. Going to try reinstall method.
Já atualizei e não consigo entrar no jogo.