**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Cant login in the game

1356714

Comments

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    ripper046ripper046 Posts: 24
    @Kabam Miike Please look into the above issue.
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    PalanthraxPalanthrax Posts: 918 ★★★★
    Kabam Boo said:

    This issue has been resolved. Please close and reopen the app!

    No, it’s not fixed. I’ve been “logging in” for over 5 minutes and I’ve got YouTube playing in the background, so it’s not my connection.
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    PalanthraxPalanthrax Posts: 918 ★★★★
    Over 5 minutes on the login screen, still waiting...
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    yuwyuw Posts: 316 ★★
    edited April 2021
    if the startup screen takes longer than 30 seconds,restart the game
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    Leediman39Leediman39 Posts: 64
    Can't log in, stuck on loading screen continuously, was working last night and now today I can't get on at all? OnePlus 8pro on the latest updates
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    MrTicTac19992008MrTicTac19992008 Posts: 572 ★★
    Same for me. Can't log in. Get stuck on the loading screen. I'm on Android.
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    MattyPerlerMattyPerler Posts: 91
    I also can not get on. Was working fine yesterday, but now just stuck on loading screen
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    Jeal79Jeal79 Posts: 443 ★★★
    Can't log in through either Google play login or through Kabam account since installing update
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    YashvermaYashverma Posts: 6
    After updating game worked fine for about 1 hour but after that it is stuck on login screen not working on my realme x3 superzoom processor Snapdragon 855 ram 8gb storage 128gb indian unit. On my other more older device it is working fine. Plz resolve asap.
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    ccrider474ccrider474 Posts: 650 ★★★
    yuw said:

    if the startup screen takes longer than 30 seconds,restart the game

    Then I would never get in. On mobile data it takes me 2 minutes to load. On WiFi 30 seconds. Funny thing if I tether my iPhone to my ipad as a hotspot I can log right in.
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    MikeyBoi69MikeyBoi69 Posts: 139
    Samsung s20 also freezes on login screen. Happens on wifi and data. Can't get into game
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    PalanthraxPalanthrax Posts: 918 ★★★★
    I have an iPhone and an iPad, and I can't get in on either. Kabam are asleep now, nothing will likely change for another 4+ hours. There needs to be some serious compensation for this, AQ is ruined.
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    Annihilator13_Annihilator13_ Posts: 313 ★★

    Still it stucks on loading screen
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    MoehageneMoehagene Posts: 29
    Samsung note 20 ultra
    1gig fiber Internet.

    For me after update only way to log in is uninstall and reinstall. I have tried the force close method as well rebooting phone but no luck with those.

    Playing the game should be fun, not a hassel monthly
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    ripper046ripper046 Posts: 24
    @RichTheMan Maybe you can help the community by spreading the word mate.
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    Applejack13Applejack13 Posts: 7
    Can't log in. Waiting 5+ minutes and still stuck on log in screen. Samsung S20+, Android 10.
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    FabiusBRFabiusBR Posts: 286 ★★★
    I can log if, but the game is freezing every few fights. Circle of death. Making the game almoat unplayable and causing fights that are won to show as lost fights.
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    hmdemerahmdemera Posts: 78
    Samsung Note 20 Ultra

    It's been hit and miss logging in since yesterday. As of late last night 1am (EDT) haven't been able to log in. Stuck at login screen. Tried force close, clearing cache, restarting phone.
    Can log onto other account on my iPhone, but not my Android.
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    DemonzfyreDemonzfyre Posts: 21,037 ★★★★★
    hmdemera said:

    Samsung Note 20 Ultra

    It's been hit and miss logging in since yesterday. As of late last night 1am (EDT) haven't been able to log in. Stuck at login screen. Tried force close, clearing cache, restarting phone.
    Can log onto other account on my iPhone, but not my Android.

    Try restarting your phone. It's worked for me when it hangs.
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    StuardomzStuardomz Posts: 6
    I cant log in its kind of frustrating i couldnot join to aw placement and for sure i would not finish the next incursion room.
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    StuardomzStuardomz Posts: 6
    I still cant log in, such a meme game!!!
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    SmokeydaleSmokeydale Posts: 26

    Can't login... got in a couple of time yesterday after many trys and many hours... now I'm holding up my alliance once again because I can't login
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    SmokeydaleSmokeydale Posts: 26
    Would post 5min vid of that same screen but no opition
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    DemonzfyreDemonzfyre Posts: 21,037 ★★★★★
    Try restarting your phone instead of uninstalling and reinstalling.
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    designsodadesignsoda Posts: 118
    Problem is not fixed. Only way around the problem is to uninstall and then reinstall the game.
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