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2500 "free shards"
rwhack
Member Posts: 1,085 ★★★
I can't help but notice that your "deal" offered today is not a 5 star without the "free shards" for how bad the game has been and continues to be. I should not be upset about something given but the "deal" is worse than prior ones in a lot of ways and the shards we were given was to entice us to spend. That's insulting. I would be happy to talk to anyone who makes these decisions to educate them on how poorly considered this was with a player base that is worn out from all the bugs and the complete lack of concern and how slowly you have moved to correct it and how poorly conceived the update was.
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This was not an intentional situation as you've stated. We have our offers/deals planned far in advance to go live when they're scheduled. The deal that was offered was in no way meant to be a form of "enticing" players into spending alongside getting those 2,500 shards. The two are very different and do not go side by side.
We've mentioned this a few times in prior posts. I'm sorry that it was perceived as such, but I can guarantee you that it wasn't the case.