Champions Missing Persistent Charges Again [Merged Thread]

Hi Team,

Due to some bug, the champions are missing their persistent charges. I am not sure if the issue is happening only for my ID or it's across the community. This is really annoying to see the bug active again. It's affecting the fight abilities during gameplay.

I tried restarting the game couple of times but the bug seems to be random and persistence charges come up sometimes and sometimes they are vanished.

Please look into the issue ASAP. Below are the details where I have seen the issue happening.

Device Name - Asus ROG Phone 3 (8GB/128GB)
Android OS - Android 10

Champions which I seen got affected - Nick Fury, Human Torch, Cap Marvel Movie....and others.

Contents where bugs seen - Story contents, Side Event quest, ROL, Alliance War.

Troubleshoot done - Restarted device couple of times. The fix was random and temporary.

I have uploaded screenshots of the bugs.

Comments

Qfury

Persistent charges have completely vanished again..
This is becoming a serious issue.
Restarted the app etc and still not there

Agent_X_zzz

has it been 8 months of this? getting annoying haha

Charlie21540

Yeah unfortunately every champ with persistent charges is bugged and no matter how many times I close and restart the game, I can't get the charges back.

unknown

This content has been removed.

Richiestylz

Same with Nick Fury

Bendy

If experiencing this just keep restarting game till its back

goingtobeuncollected

username-prabu~43
date encountered-12/4/21
device using-ipad 4
champions encountering the problem- corvus, 4star unawakened, human torch-3star maxed sig, aegon-5 star sig 40
gamemode- realm of legends
opponent-wolverine
yes all champions in my roster were missing persistent charges
yes the issue has not been solved even after the update
no rebooting the game did not solve the issue
i am getting really infuriated by this bug now it has been here since december and i am unable to progress in the game at all. As all of the above summoners have mentioned we deserve compensation
it is very bad being unable to use these champions who are not as powerful without their persistent charge
please solve this bug asap and give all the above posted summoners suitable compensation
it really needs to solved
thanks in advance

pseudosane

I run an android 11 OnePlus 8t. Last week, i was unable to login to the game after the new update. Kabam released a new patch/hotfix to fix this issue. Now I am able to login, but i notice that none of my champs have persistent charges.
I have reinstalled, I have restarted game, all that jazz, but my champs still dont have any charges. This is particularly serious because i have an r3 g99 I use for apoc bosses. When will this get fixed?

Kabam Boo

Hi folks, we apologise for the delay. We had a fix for this issue (at long last!), unfortunately, the solution there caused some other issues elsewhere that had a large impact on the app overall. As such, we reverted the fix temporarily and will work on a fix that is more stable. The good news is that the team has more insight into this (very) complicated issue and can make a lot more progress with the next solution! We thank you again for your patience and will be in touch again about this when we have that stable fix!

pseudosane

Hi folks, we apologise for the delay. We had a fix for this issue (at long last!), unfortunately, the solution there caused some other issues elsewhere that had a large impact on the app overall. As such, we reverted the fix temporarily and will work on a fix that is more stable. The good news is that the team has more insight into this (very) complicated issue and can make a lot more progress with the next solution! We thank you again for your patience and will be in touch again about this when we have that stable fix!

how are we supposed to use persistent charges in the meantime?

Kabam Boo

For now, if the yellow diamond does not show up, just exit the session and go back in. It should appear after one or more tries. Sorry about the inconvenience.