5* Hand-to-Hand Combat Crystal Bug?

Llessur

First off I want to say sorry in advance because I accidentally posted this in the general chat instead of here.





So I know she isn't on the list of champions supposed to be included but technically she is still a hand-to-hand fighter. I'm fairly sure this is a bug and while I was hoping for a good champ like Aegon or Stealthy I was expecting to pull a Karnak or someone comparable. I definitely don't think anyone should be pulling Kamala Khan from the skill crystal. I won't cry about this I have had bad pulls before but if someone can look into it and make sure no one else is getting screwed by this crystal. Compensation would be great but I do not know what or if I should get and understand that it probably won't happen. Either way, I just want to make sure no one else is getting screwed over.

Thank you for your time and sorry again for the repeat post.

Llessur

Also, should l get a support ticket? I think that's what they're called? Lastly, how would I do that?

winterthur

https://help.kabamsupport.com/hc/en-us/articles/360052393872-Bugs-Known-Issues

or

https://help.kabamsupport.com/hc/en-us/requests/new

Llessur

Just as an update KABAM wrote back and said this


so basic kabam computer generated nonsense
here is what I wrote back


@Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra
I'm sorry to notify the whole crew but I figured at least you guys aren't bots as far as I know maybe you can take a look and perhaps provide assistance

Kabam Boo

Hi @Llessur , thanks for reaching out. We apologise in advance for any confusion with your Crystals. Please continue your report with our Support team as they will be able to look into your account directly and resolve this with you. Unfortunately, we will not be able to do this via the Forums. We thank you for your cooperation!

Llessur

Kabam Boo said:

Hi @Llessur , thanks for reaching out. We apologise in advance for any confusion with your Crystals. Please continue your report with our Support team as they will be able to look into your account directly and resolve this with you. Unfortunately, we will not be able to do this via the Forums. We thank you for your cooperation!

Thank you!

Majyqman

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Llessur

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

Qfury

Llessur said:

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

This is the biggest load of bs I think they've ever pulled...

TheBair123

Llessur said:

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

do you have og black widow in your champ inventory?

Unknown

This content has been removed.

Llessur

Qfury said:

Llessur said:

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

This is the biggest load of bs I think they've ever pulled...

TheBair123 said:

Llessur said:

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

do you have og black widow in your champ inventory?

Mr_Holl87 said:

TheBair123 said:

Llessur said:

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

do you have og black widow in your champ inventory?

I'm curious about this too. Cause this is a new low even for Kabam.

I do have a 5* Black widow I can’t say if I got her from that crystal or not because the new champ notification didn’t pop up and Black widow didn’t have the blue glow ring so maybe that was a visual error as well. But the kabam person that helped me said I opened Kamala Khan a week ago and i have no recollection of that so I have no idea what is going on but I don’t feel like fighting with kabam.

Heir_of_thanos

Llessur said:

Majyqman said:

"Can't help via the Forums"

"Support has so little comprehension that it forces you to the forums"

Pick one?

So did they resolve this?

Thy said there was a visual error and I actually pulled OG black widow

Sounds like they messed up, and to compensate, are giving you a trash pull. For shame, Kabam.