Please remove the help system

StevenSane

The help in arena is worthless, it’s broken and keeps causing my game to crash. It’s more of a head ache then a help.

Shout out for the update to sort/filter how your selection stays for the duration of playing it’s amazing!!

Malreck04

How do you it is what makes your phone crash?

Iron_Patriot_is_lit

Helps with energy.

TrashyPanda

Remove it? If they give me my 1k Loyalty for checking in or something, sure.

Kinda surprised, I was planning on making a thread about the arena help request system itself today, and was planning on making a thread on it.

My desires were:
- Gimme dat 1k Loyalty for checking in
- Remove arena help requests (It's like, 10-20 min saved, total -- yay.)
- Cookies

So yeah, Energy Request is fine. The Arena Requests just cause undue server stress for a pittance of saved time. Time I probably spent anyways by clicking on all the "Request Help"s so I don't have to scroll down.

DNA3000

I'm pretty sure the Help system is not the direct cause of the crashes. It might be exacerbating the problem, but other things do as well. I've tested this far more than a reasonably sane person would.

HarryBosch

What is likely happening is Kabam (netmarble) are likely using an onprem database to host/store ALLLLLL of the data/inputs from the game. I am almost certain of this because I have friends at oracle, aws, and azure.

I talked with my friends at scopely and zynga...they said if their premiere games crashed as many times as I told them mcoc did.. their cto's would've been gone.

_I_

Agreed. Plus with special arenas there are over 1000 help requests pending. It's tiring to help 1000 @ 10 per press. It's awfully annoying when the press stops working altogether. Get rid of it ASAP.

DNA3000

HarryBosch said:

What is likely happening is Kabam (netmarble) are likely using an onprem database to host/store ALLLLLL of the data/inputs from the game. I am almost certain of this because I have friends at oracle, aws, and azure.

That's interesting, because I have friends at two of those places, and they have no idea how MCOC's game servers work. Because all games work differently, that's not something a cloud person would automatically know. In fact, that's what your friends should have told you, if you asked people who were actually knowledgeable.

What your friends should have told you is that ten seconds with Wireshark would prove that hypothesis wrong. The telemetry to do that doesn't exist (at least, it hasn't any time I looked).

HarryBosch said:

I talked with my friends at scopely and zynga...they said if their premiere games crashed as many times as I told them mcoc did.. their cto's would've been gone.

Well, most Zynga games are so simple if they crash at all that's a problem. And isn't one of Scopely's "premiere games" Marvel Strike Force? Yeah, we have issues, no question, but MCOC is a game with a basket of problems, MSF is a basket of problems that occasionally behaves like a game.