pls help

Bgfrt5467

hello kabam my problem is that while purchasing a 6 star nexus hero crystal the game bugged out and my 6 star nexus was gone so is there anything you can do to help me as it was my first nexus and now there is nothing so can you give me a 6 star nexus or is there anything you can help me with my ingame name is Yandestro.

Kabam Zanzibar

Hi @Bgfrt5467 - The forums are not the right place to handle account specific issues, it's recommended that you contact support via this link and clicking Submit a Request in the top right corner to open a ticket. Thanks.