Game is logging me out

JackDiamond

1) I uninstalled and reinstalled rather than updating. When asked if I wanted to continue a game or start a new one I chose 'Continue'. What I got was a new game, with the tutorial and everything. (Side note - why isn't there a way to stop that and exit the tutorial?)
2) Just now I was already logged in. I stepped away from my game for a bit, and when I came back to it and Reconnected it had logged me out again, had reverted to the account that I had unwillingly created in (1), and was offering me a different part of the tutorial. I had to log in again. I don't know if it logged out before I reconnected, or during, or after.

Confirmed, (1) happened to another team mate, also on Android.

Device and Version: Samsung Tab S3 (SM-T825Y)
Device Operating System: Android 9
Mobile Carrier: -
Cellular or WiFi: Only WiFi tested, and Wifi is working 100% fine
Game Version Installed: 1169590

AKTEK

JackDiamond said:

1) I uninstalled and reinstalled rather than updating. When asked if I wanted to continue a game or start a new one I chose 'Continue'. What I got was a new game, with the tutorial and everything. (Side note - why isn't there a way to stop that and exit the tutorial?)
2) Just now I was already logged in. I stepped away from my game for a bit, and when I came back to it and Reconnected it had logged me out again, had reverted to the account that I had unwillingly created in (1), and was offering me a different part of the tutorial. I had to log in again. I don't know if it logged out before I reconnected, or during, or after.

Confirmed, (1) happened to another team mate, also on Android.

Device and Version: Samsung Tab S3 (SM-T825Y)
Device Operating System: Android 9
Mobile Carrier: -
Cellular or WiFi: Only WiFi tested, and Wifi is working 100% fine
Game Version Installed: 1169590

Just go to app info and clear app data. After that login again. This way I fix this problem.

JackDiamond

I'll try it, thanks.

Hope Kabam can solve it permanently.