Level Up Event Missing? [MERGED THREADS]

frodo2377

Kabam Porthos said:

Hey guys, apologies for the delay in responding to this thread. I've went ahead and alerted the rest of the Team to this issue so we can find out what's causing the delay and get it resolved as quickly as possible.

I understand you're all very excited for the Event to start so I want to express my thanks in advance for your patience as we look into this issue. Rest assured, we'll provide you all with an update as soon as we're able to.

I appreciate the communication, but this makes it sound like nobody was aware there was in issue in the first place....or at least working on it.

GroundedWisdom

Furrymoosen said:

Kabam Porthos said:

Hey guys, apologies for the delay in responding to this thread. I've went ahead and alerted the rest of the Team to this issue so we can find out what's causing the delay and get it resolved as quickly as possible.

I understand you're all very excited for the Event to start so I want to express my thanks in advance for your patience as we look into this issue. Rest assured, we'll provide you all with an update as soon as we're able to.

So 18 hours worth of hundreds of complaints wasn't enough to make the team aware that something was wrong? That is an impressive level of lack of attention to community. Here's the update - it would be over in the next hour, so unless you fix it and the entire community gets in in the last second, we're all just out of luck. At least be honest.

Some Moderators handle the Forum alone. Porthos didn't mean they weren't aware. They meant they messaged to follow up.

Graves_3

GroundedWisdom said:

Furrymoosen said:

Kabam Porthos said:

Hey guys, apologies for the delay in responding to this thread. I've went ahead and alerted the rest of the Team to this issue so we can find out what's causing the delay and get it resolved as quickly as possible.

I understand you're all very excited for the Event to start so I want to express my thanks in advance for your patience as we look into this issue. Rest assured, we'll provide you all with an update as soon as we're able to.

So 18 hours worth of hundreds of complaints wasn't enough to make the team aware that something was wrong? That is an impressive level of lack of attention to community. Here's the update - it would be over in the next hour, so unless you fix it and the entire community gets in in the last second, we're all just out of luck. At least be honest.

Some Moderators handle the Forum alone. Porthos didn't mean they weren't aware. They meant they messaged to follow up.

Now how would you know what they meant?

GroundedWisdom

Graves_3 said:

GroundedWisdom said:

Furrymoosen said:

Kabam Porthos said:

Hey guys, apologies for the delay in responding to this thread. I've went ahead and alerted the rest of the Team to this issue so we can find out what's causing the delay and get it resolved as quickly as possible.

I understand you're all very excited for the Event to start so I want to express my thanks in advance for your patience as we look into this issue. Rest assured, we'll provide you all with an update as soon as we're able to.

So 18 hours worth of hundreds of complaints wasn't enough to make the team aware that something was wrong? That is an impressive level of lack of attention to community. Here's the update - it would be over in the next hour, so unless you fix it and the entire community gets in in the last second, we're all just out of luck. At least be honest.

Some Moderators handle the Forum alone. Porthos didn't mean they weren't aware. They meant they messaged to follow up.

Now how would you know what they meant?

I've been around here since The Louisiana Purchase was in escrow. You get to know things after a while. Lol.
For real though, I'm familiar with how the Mods speak.

Typhoon

This is all par for the course.

2StarKing

ochoch said:

Folks, you know that you can still rank up your champs when there’s no level up event on. It’s annoying but not the end of the world

The point is earning rewards for the effort. For example, each 22hr event I reach milestone 5 I earn at least 30K gold, 1200 T2a shards, a sig stone crystal, and 10K in solo crystal shards. This doesn't count the revive for milestone 3, the T5 basic shards and units in milestone 4.

Ranking in top 10% of 22hr event grants a T4cc crystal and at least 75K in gold.

Sure we could rank up anytime. I'd rather obtain the resources.

King_Sterny

I was hoping to get a 6* Shang Chi from the basic 6* pool. Been hording for about 10 weeks. I didn't get him, but I have 8 new 6*s waiting to be ranked up and a dozen T2 Alpha in my overflow. I want to used my resources, and I'd like to get the Event rewards for doing it.

Typhoon

MachoNacho said:

King_Sterny said:

I was hoping to get a 6* Shang Chi from the basic 6* pool. Been hording for about 10 weeks. I didn't get him, but I have 8 new 6*s waiting to be ranked up and a dozen T2 Alpha in my overflow. I want to used my resources, and I'd like to get the Event rewards for doing it.

Use the t2a. Ranking up doesn't effect level up. Save leveling the character up once the get things situated.

Unless he needs to level up the champs before he can rank them...

CrimsonBadger

MachoNacho said:

King_Sterny said:

I was hoping to get a 6* Shang Chi from the basic 6* pool. Been hording for about 10 weeks. I didn't get him, but I have 8 new 6*s waiting to be ranked up and a dozen T2 Alpha in my overflow. I want to used my resources, and I'd like to get the Event rewards for doing it.

Use the t2a. Ranking up doesn't effect level up. Save leveling the character up once the get things situated.

What about my expiring science cats that I want to use on 6* mister negative to bring him to r2, but he needs to level up first?

SuperSleight

I've got ISO expiring soon, could sure use that Level Up event now. Kabam folks, any update on a time to expect it?

MrAverage

Vintage773 said:

Jeal79 said:

I told my Sentry to go and find out what's going on. He said he was gonna go and ask the new guy Knull. Now he hasn't come back and I'm worried.

Checked with Kabam Miike, was told that you shouldn’t send a Sentry to do a Cyclops’ job.

Epic reply. Well done sir. You inspired me to make my first forum comment. 😂😂😂

Andremlopes

Kabam Zibiit said:

Hey there, I checked and can confirm that there is a Level Up event coming later today.

Would you mind to give us any new information, please?

MrAverage

My new 7 hour event…Mystic Advancement.

Now they’re just trolling me. 😂😂😂

Patcha_it

MrAverage said:

My new 7 hour event…Mystic Advancement.
Now they’re just trolling me. 😂😂😂

I use to do "Advancements" for the most with Signature Ability enhancer items for the Class (don't know the right English name).
I keep them all for these events.
And it doesn't count for Level Up.

Also Rank up count for Advancements, but not for Level up.

But yes, it also needs some level up.

leviddleton

Kabam Porthos said:

Hey guys, apologies for the delay in responding to this thread. I've went ahead and alerted the rest of the Team to this issue so we can find out what's causing the delay and get it resolved as quickly as possible.

I understand you're all very excited for the Event to start so I want to express my thanks in advance for your patience as we look into this issue. Rest assured, we'll provide you all with an update as soon as we're able to.

@""Kabam Zibiit" put on page 1 of this thread that there would be a level up event “later today”, which is now yesterday, and now you are saying that you are alerting the team about this issue now?

The communication on this is feels as frustrating to me, and possibly others, as not having the level up event to begin with. I’m not trying to be a d***, but please, just a better flow of information to us, the player base, would be appreciated greatly.

Good luck to the team on this and I hope the issue is fixed soon.

Jason1noob_

A new day n the event still haven't show up

EricZachary1977

Kabam's communication with it's user base remains abominable. You'd think a game that relies on it's users spending their hard earned money rather than advertising, you'd think at minimum they'd make a show of listening when users have concerns. The way they ignore us is utterly shameful.

SilverState

Kabam Porthos said:

Hey guys, apologies for the delay in responding to this thread. I've went ahead and alerted the rest of the Team to this issue so we can find out what's causing the delay and get it resolved as quickly as possible.

I understand you're all very excited for the Event to start so I want to express my thanks in advance for your patience as we look into this issue. Rest assured, we'll provide you all with an update as soon as we're able to.

I hope the “alerting the rest of the Team” part in here doesn’t mean that they weren’t previously aware of the problem until this morning. That would be more troubling than the bug itself.

AnakinIsGone

At least Mystic Advancement is up. Let’s gooooooo 5* Ebony Maw!!

ThēMandalorian

Are we getting Level Up Event as the next 22 Hour Event that shows up or are we getting it skipped because of the oversight and bug?

@Kabam Porthos @Kabam Zibiit

Kabam Zibiit

Hey there everyone, just wanted to jump in here and clear some things up. The team was alerted yesterday that the event wasn't appearing as expected and they began working to investigate the cause. We believed we had found a solution and that the event would begin appearing correctly for everyone yesterday. When the event didn't appear, Porthos had let the rest of the team know this was still the case so they could continue looking into things. We apologize for any confusion, but as soon as we have more concrete info to share, we'll let everyone know.

Searmenis

Shouldn't we have the arena wins one by now? Is it two for two or am I mistaken?..

Patcha_it

Kabam Zibiit said:

Hey there everyone, just wanted to jump in here and clear some things up. The team was alerted yesterday that the event wasn't appearing as expected and they began working to investigate the cause. We believed we had found a solution and that the event would begin appearing correctly for everyone yesterday. When the event didn't appear, Porthos had let the rest of the team know this was still the case so they could continue looking into things. We apologize for any confusion, but as soon as we have more concrete info to share, we'll let everyone know.

After fixing it, will the next event appearing Level Up, or those events not appearing are skipped and missing?

SilverState

Kabam Zibiit said:

Hey there everyone, just wanted to jump in here and clear some things up. The team was alerted yesterday that the event wasn't appearing as expected and they began working to investigate the cause. We believed we had found a solution and that the event would begin appearing correctly for everyone yesterday. When the event didn't appear, Porthos had let the rest of the team know this was still the case so they could continue looking into things. We apologize for any confusion, but as soon as we have more concrete info to share, we'll let everyone know.

Thank you for clarifying!

leviddleton

Kabam Zibiit said:

Hey there everyone, just wanted to jump in here and clear some things up. The team was alerted yesterday that the event wasn't appearing as expected and they began working to investigate the cause. We believed we had found a solution and that the event would begin appearing correctly for everyone yesterday. When the event didn't appear, Porthos had let the rest of the team know this was still the case so they could continue looking into things. We apologize for any confusion, but as soon as we have more concrete info to share, we'll let everyone know.

@Kabam Zibiit @Kabam Porthos
Thanks for the clear up, much appreciated!

Tell the team double-doubles on me if this is fixed by midnight EST!

King_Sterny

MachoNacho said:

King_Sterny said:

I was hoping to get a 6* Shang Chi from the basic 6* pool. Been hording for about 10 weeks. I didn't get him, but I have 8 new 6*s waiting to be ranked up and a dozen T2 Alpha in my overflow. I want to used my resources, and I'd like to get the Event rewards for doing it.

Use the t2a. Ranking up doesn't effect level up. Save leveling the character up once the get things situated.

Luckily I still have a week until any T2A would expire, but if I had to, I would use them. I have a R3 5* Mole Man that I can take to R5, and that requires levelling through all of R4 first.

MrAverage

Patcha_it said:

MrAverage said:

My new 7 hour event…Mystic Advancement.
Now they’re just trolling me. 😂😂😂

I use to do "Advancements" for the most with Signature Ability enhancer items for the Class (don't know the right English name).
I keep them all for these events.
And it doesn't count for Level Up.

Also Rank up count for Advancements, but not for Level up.

But yes, it also needs some level up.

Same. But, as you say, usually can’t get all I want with items alone. Especially right now because I burned through all of mine last week when an Advancement overlapped with an Item Use alliance event. So, I try to capitalize when the Advancements overlap with Level Up.