Just give everyone a 1* symbiote so we can put this disaster behind us
Kabam, you screwed up. We know it, you know it.
Easiest course of action is to just send 1* Steve to the people who don't have him currently. If it can't work like that, let everyone do Final Preperations again or something along those lines.
You tried a new format for the side events. It's bad (rewards are not as good as you made them out to be), it was received terribly because it was poorly thought out/communicated.
This doesn't even effect me personally but the best course of action is to just reset this all so we can all move on.