It's a complaint on that gold offer from Deadpool event

Averadwill5Averadwill5 Member Posts: 29
I bought all the offers with gold
But I didn't received the 6star crystal
I definitely bought that 6star crystal with 450k gold but I'd didn't received the 6star crystal
What is this kabam taking my gold and not giving me the 6star crystal
Well that's cheating
Solve this problem

Comments

  • Total_Domin01Total_Domin01 Member Posts: 1,015 ★★★★
    That's where it was for my friend
  • Averadwill5Averadwill5 Member Posts: 29
    @Maltyo9
    I did checked everywhere but i didn't got
    Kabam cheated me 😭
  • Furious_Fighter1Furious_Fighter1 Member Posts: 855 ★★★★

    @Maltyo9
    I did checked everywhere but i didn't got
    Kabam cheated me 😭

    They should be there in Shard Crystal Tab, if not contact support.
  • Averadwill5Averadwill5 Member Posts: 29
    @Furious_Fighter1
    But it's not there
    How to do contact support?
  • Maltyo9Maltyo9 Member Posts: 270 ★★★
    @Averadwill5

    Can you take a screenshot of your current total 6* shards?
  • Furious_Fighter1Furious_Fighter1 Member Posts: 855 ★★★★

    @Furious_Fighter1
    But it's not there
    How to do contact support?

    There may be an option for support in settings tab.
  • Averadwill5Averadwill5 Member Posts: 29
  • Maltyo9Maltyo9 Member Posts: 270 ★★★
    @Averadwill5

    Yeah, you should probably send in a ticket to support.

    From the home screen in the game, click on the gear icon in the top left corner.

    You will see a button for support right next to the button that sends you to the forums.

    I will also ask a silly question, but what is your current progression level in the game?
  • Averadwill5Averadwill5 Member Posts: 29
    @Maltyo9
    I'm throne breaker + I completed all varients except varient 1 and explored varient 6
    And completed till act 7.2 and explored some paths in 7.1 and 7.2 (I don't have counters for many paths )
    Didn't explored anything in act 6
  • Averadwill5Averadwill5 Member Posts: 29

    What should I do from here?
  • edited October 2021
    This content has been removed.
  • FrydayFryday Member Posts: 1,122 ★★★★
    Wait, if you are Throne Breaker, then is that first offer not a 6* Nexus (I think I saw something about it, but dont know for so sure, cause I'm not TB).

    Because if it is a Nexus crystal then it would be in the Crystals section, about midway down.

    Just a thought. Hope you get it sorted out
  • Averadwill5Averadwill5 Member Posts: 29
    Oh man I think I've been mistaken
    I'm so stupid
    Thanks to @No_oneuk for this comment
    I've mistaken with that 6star nexus with 6star crystal
  • This content has been removed.
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