It's a complaint on that gold offer from Deadpool event

I bought all the offers with gold
But I didn't received the 6star crystal
I definitely bought that 6star crystal with 450k gold but I'd didn't received the 6star crystal
What is this kabam taking my gold and not giving me the 6star crystal
Well that's cheating
Solve this problem

Comments

Maltyo9

@Averadwill5

Did you check the Crystal Shards tab for it?

Total_Domin01

That's where it was for my friend

Averadwill5

@Maltyo9
I did checked everywhere but i didn't got
Kabam cheated me 😭

Furious_Fighter1

@Maltyo9
I did checked everywhere but i didn't got
Kabam cheated me 😭

They should be there in Shard Crystal Tab, if not contact support.

Averadwill5

@Furious_Fighter1
But it's not there
How to do contact support?

Maltyo9

@Averadwill5

Can you take a screenshot of your current total 6* shards?

Furious_Fighter1

@Furious_Fighter1
But it's not there
How to do contact support?

There may be an option for support in settings tab.

Averadwill5

@Maltyo9
H

Maltyo9

@Averadwill5

Yeah, you should probably send in a ticket to support.

From the home screen in the game, click on the gear icon in the top left corner.

You will see a button for support right next to the button that sends you to the forums.

I will also ask a silly question, but what is your current progression level in the game?

Averadwill5

@Maltyo9
I'm throne breaker + I completed all varients except varient 1 and explored varient 6
And completed till act 7.2 and explored some paths in 7.1 and 7.2 (I don't have counters for many paths )
Didn't explored anything in act 6

Averadwill5

What should I do from here?

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Fryday

Wait, if you are Throne Breaker, then is that first offer not a 6* Nexus (I think I saw something about it, but dont know for so sure, cause I'm not TB).

Because if it is a Nexus crystal then it would be in the Crystals section, about midway down.

Just a thought. Hope you get it sorted out

No_oneuk

Wait, if you are Throne Breaker, then is that first offer not a 6* Nexus (I think I saw something about it, but dont know for so sure, cause I'm not TB).

Because if it is a Nexus crystal then it would be in the Crystals section, about midway down.

Just a thought. Hope you get it sorted out

Thronebreaker, my first deal was a 1-2 generic gem.

Thronebreakers don't get a 6* crystal at all, it's a:

1-2 gem
Then a 6* nexus
Then a 6* nexus class selector

So maybe this dude thought he should have got a basic 6* from the first deal but didn't understand that it's a 1-2 generic gem instead?

Averadwill5

Oh man I think I've been mistaken
I'm so stupid
Thanks to @No_oneuk for this comment
I've mistaken with that 6star nexus with 6star crystal

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