Potential Delay to v44.1 Launch

We are currently working through some issues that may affect the release window of v44.1. This means that the update may not release on Monday as it usually does. We are working to resolve the issue holding us up as quickly as possible, but will keep you all updated, especially if the delay results in any changes to the content release schedule.
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Open ticket

Kennyb2Kennyb2 Posts: 30 ★
edited October 2021 in Suggestions and Requests
I submitted a ticket 4 days ago when can i expect a response?
Post edited by Kabam Porthos on

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    magnus_xixmagnus_xix Posts: 2,020 ★★★★★
    Usually within 24hrs. What was your ticket about if you don’t mind me asking?
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    Kennyb2Kennyb2 Posts: 30 ★
    Is was about not receiving the last milestone rewards on the summer canteen event.
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    Kabam PorthosKabam Porthos Posts: 4,676
    edited October 2021
    Hey @Kennyb2, we don't have access to in-game accounts here in the Forums so unfortunately, we're unable to assist with issues like this or check the status of Support tickets.

    Our Support Team always aims to reply within 24 hours, however, their response time depends on several factors, including how busy they are and how complex your issue is.

    I recommend being patient in the meantime. Rest assured, they'll get back to you as quickly as possible.
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