Compensation for BI 8 Variant Difficulty Issues [Merged Threads]

GrassKnuckles

I used 5 of each of these on the Xpool boss and I get one of each back. 20% of what I used. Kabam you cannot be that cheap.

CrimsonBadger

Was waiting for someone to mention this… two bugged/unintended boss fights = one revive and a health potion, obviously (sarcasm)

StevieManWonder

I used 4-5 20% revives and got back 2 40%s. Bad comp.

Raganator

Ah yes....the rare Summoner that has not yet been inflicted with Stockholm Syndrome.

ChaosMax1012

Ayo kabam finally reverting back to their old ways and becoming a business?

ApprovingAuthority

With all respect, This lacks sincerity. It simply gives compensation for the sake of saying we gave compensation. It is clear that many have used (much) more than what was given, when it was completely not our fault.

TheBair123

The wording in the text makes it seem like this is solely for the venonpool boss being too hard. Does that mean we have more coming for the DPX boss being bugged? There’s no way that this can cut it for both considering there was a major bug and a horribly made fight that cost people tons of revives

Ironman3000

Holy buckets what a slap in the face. I'd rather they give nothing than this.

AlexBossu

The compensation is a joke. And how about parry compensation for single player event?

Eb0ny-O-M4w

Got 3 of each. Only fought deadpooloid and deadpool x-force prior to the changes

Kabam Miike

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

ccrider474

I got that too and I used nothing on dpx. Saw he was bugged lost my team went nah I'll wait till fixed. Did him after the fix. Don't know how they worked out who got what as I didn't deserve any and people who potted through did.

ccrider474

TheBair123 said:

The wording in the text makes it seem like this is solely for the venonpool boss being too hard. Does that mean we have more coming for the DPX boss being bugged? There’s no way that this can cut it for both considering there was a major bug and a horribly made fight that cost people tons of revives

Can't be as I didn't make it to vp before bug was fixed as I bailed at dpx till fixed.

TheBair123

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

Is this just for the venompool boss or also for the major DPX bug?

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DrZola

This is disappointing and seems disconnected.

Dr. Zola

AlexBossu

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

What if no one would have finished?

What if most of the people who completed before are top skilled players with r4 champions?

Deacon

I got 4x4

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BitterSteel

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

I appreciate this is the way it was done for the SoP as well, but that method by design short changes half of the people who did it.

If the average was 1 revive extra then that means 50% used less than 1 revive extra and 50% used more than 1 revive extra. The method of compensation here immediately gives 50% of players less than they used.

Is it possible for you to explain the decision here to not say, “ok why don’t we go for the 75th percentile, just to make sure we don’t automatically alienate half of our players who attempted this mistaken content”

AlexBossu

Ebony_Naw said:

AlexBossu said:

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

What if no one would have finished?

What if most of the people who completed before are top skilled players with r4 champions?

How many people do you know ranking up mercs to r4?

Did they beat venompool with mercs or apocalypse?

Unknown

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Typhoon

I haven't even attempted V8 yet, but seems to me like you guys need to take another look at how you're evaluating your data. There were folks in my alliance who used more than 1 revive on some of your bugged boss fights.

Djmags

Absolute joke, yet again..

Mauled

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

I really feel for you having to defend all of this mate.

Skiddy212

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

LOL, do you guys wake up every day an try to anger/disrespect the people who play your game?

This is the difference between big video games (console/pc) and mobile. At least bigger games care about feedback, it seems mobile (@ kabam) lies about caring about us just to keep us crawling back.

The way you are handling compensations and communcations lately is slowly killing your game. While you will surely make money on cyber weekend, i am sure you are going to see one of your most drastic decreases in profit compared to recent years. Curious if that will make you wake up an change some things or if you will just continue down the same dark road.

mostlyharmlessn

BitterSteel said:

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

I appreciate this is the way it was done for the SoP as well, but that method by design short changes half of the people who did it.

If the average was 1 revive extra then that means 50% used less than 1 revive extra and 50% used more than 1 revive extra. The method of compensation here immediately gives 50% of players less than they used.

Is it possible for you to explain the decision here to not say, “ok why don’t we go for the 75th percentile, just to make sure we don’t automatically alienate half of our players who attempted this mistaken content”

Well this goes back to what I've been saying, The Data...

The Data didn't reflect that a significant number of people quit and/or didn't bother, but instead powered through and used items, so the difference in average use was what you were compensated

From a business perspective it means the content was compelling enough that only a small compensation was necessary.

Data Drives what Kabam does...

AverageDesi

I tried fight two times. Used 1 revive in total. Maybe 2.

BitterSteel

Ebony_Naw said:

BitterSteel said:

Kabam Miike said:

Hey all,

This is not based on the number of Items you personally used, but the average difference between what people sued before and after. Summoners still used potions and revives on this fight after the Fix went live, and this is based on what the data we collected shows for the difference.

I appreciate this is the way it was done for the SoP as well, but that method by design short changes half of the people who did it.

If the average was 1 revive extra then that means 50% used less than 1 revive extra and 50% used more than 1 revive extra. The method of compensation here immediately gives 50% of players less than they used.

Is it possible for you to explain the decision here to not say, “ok why don’t we go for the 75th percentile, just to make sure we don’t automatically alienate half of our players who attempted this mistaken content”

Why you gotta go and say the same thing I did but more elaborately and eloquently?

Pray tell why you must pose an identical remark that I, myself, have observed - and yet more intricate and articulate?

Mauled

NGL this is a farce, it’s also extremely bad timing considering that open letter that has been commented on by the entire community except a Kabam employee.