Didn't receive purchase

Darth_StewieDarth_Stewie Member Posts: 390 ★★★
in Bugs and Known Issues
I already sent an email complaining about this. However, I purchased the Tony Stark unit bundle and never received it in my account. In fact, I was charged TWICE for the same purchase on my credit card.

I only wanted to buy it once. However, I was told that the transaction was incomplete and that I have already owe the bundle.

I can send screenshots from my credit card statement and email from Google play that the transaction went through. However, if you look at my account you will see that I never received it.

Comments

  • magnus_xixmagnus_xix Member Posts: 2,047 ★★★★★
    Contact support. No one here can help you
  • Darth_StewieDarth_Stewie Member Posts: 390 ★★★
    I did. However I want this taken care of asap.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Darth_Stewie, we don't have direct access to in-game accounts here in the Forums and are unable to help with issues like this.

    As you've already reached out to our Support Team, I recommend being patient. Rest assured, they'll get back to you as soon as possible.
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