Help!!! I've been losing my item after last update, item Mystic 6* rank up gem (1-2).

Dotabatayaru

Help!!! I've been losing my item after last update, item Mystic 6* rank up gem (1-2).
Anyone, what should i do to get it back?

Kabam Zibiit

Hey there, our Support Team would be best equipped to look into this. You can reach them from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and scrolling down to the button labeled “Support”. You can also reach them here.