Help

Hi kabam, after a year of playing the game i finally decided to get willpower mastery today..went to the cores store got myself 2 cores went to the maetery page.. And my dumbass clicked on despair and bought it without even reading it thinking it was willpower because they both have heart icons.. Kabam can you please reverse that ?? And give me the mastery cores back or just unlock willpower please.
God i feel so dumb typing this

Comments

Ace2319

Hey no worries, we’ve all made the occasional dumb mistake. Have you sent ticket to support yet? They should be able to help you

Vishal_Sharma

Hey no worries, we’ve all made the occasional dumb mistake. Have you sent ticket to support yet? They should be able to help you

Wasn't that supposed to be the ticket? The post i did above?

LeNoirFaineant

Hey no worries, we’ve all made the occasional dumb mistake. Have you sent ticket to support yet? They should be able to help you
Wasn't that supposed to be the ticket? The post i did above?

No. The Forum mods can't do anything for you. Click on the gear icon in the upper left hand corner of your home screen in the game and follow the options to eventually send a support request to the support team. I feel like there is a decent chance they will reverse it for you, and also a decent chance they will send back generally unhelpful comments failing to understand your actual problem. Hopefully the former lol. Good luck.

Kabam Zanzibar

Hi @Vishal_Sharma - to contact support in-game, please tap the gear icon in the top left corner. Next, tap the button that says “Support” and follow that by tapping “Need more help? Contact us” to submit a support ticket.

Alternatively, you can access support via your web browser by visiting: https://help.kabamsupport.com/hc/en-us/categories/360003410932-Marvel-Contest-of-Champions/ and clicking on "Submit a Request" in the top right corner to open a ticket there.