Missing gifts

X23a70X23a70 Member Posts: 29 ★
in Bugs and Known Issues
I claimed a gift boost from mail . But when I check inventory or try to use the boost . They are not there. Anyone else encounter something similar ?

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 12,650 Guardian
    Gift “Boost” ??

    Do you mean the Gift BADGE, which just lets you participate in Gifting.

    It is not a Boost that will show up in your Boosts or Items sections.

    To see if you have it, click on any other summoner and see if Gifting shows up as part of the pop-up menu.
  • X23a70X23a70 Member Posts: 29 ★
    No , the 20% attack and health boost .
  • X23a70X23a70 Member Posts: 29 ★
    FYI contacted support , they were able to restore / place the boost in inventory.
  • ThankskThanksk Member Posts: 11 ★
    This happened to me too- I had 12 20% health boosts that were sent to me and never showed up. I contacted support and they sent me a blanket response and ignored my email. It seems that boosts are not being received @Kabam Miike you need to look into this
  • X23a70X23a70 Member Posts: 29 ★
    Yes it's still an ongoing issue , I had another set of boosts sent to me . And they too didn't show up in inventory . Contacted support again , this time around instead of restoring the items , the agent instead gave a canned spiel how they are aware of issue and mentioned compensation instead of just placing the items in inventory which they have done before. Totally calous , insesitive .
  • X23a70X23a70 Member Posts: 29 ★
    Insensitive
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