Missing kabam gift

Where should I report, im missing kabam gitf, the 6* nexus crystal.

Im saving it for Hercules in a cuple weeks, but today i just cant find the crystal.

Comments

AverageDesi

Did you buy from the holidays store tab?

MrSakuragi

Did you claim it from the store? Store ended yesterday.

Turguz

yes!

I got Thronebraker title 15 min before gift card where sent to us.

Worked alot to get that title and be able to get the best gift this year.

JollyHawk

That didn't answer their question. Did you specifically go into the holiday store in the Store tab and claim the Nexus crystal?

Turguz

YES!
I DID!
AS I DID IT ON 2 ALT ACCOUNTS!
Def click to claim that gift.

JollyHawk

YES!
I DID!
AS I DID IT ON 2 ALT ACCOUNTS!
Def click to claim that gift.

Then I would send in a support ticket.

SummonerNR

That didn't answer their question. Did you specifically go into the holiday store in the Store tab and claim the Nexus crystal?

YES!
I DID!
AS I DID IT ON 2 ALT ACCOUNTS!
Def click to claim that gift.

Not just Claim from the Mail Msg, but ALSO go into Store afterward and BUY the Nexus Crystal using the ticket that you claimed from the Mail ???

It was a 2-step process.

Turguz

Whats wrong with you, already said I claim the gift.

Step 1: Claim the ticket from the mail.

Step 2: Trade the ticket in the store and get the Gift.

I did this on 3 accounts!

Turguz

I just sent a support ticket. that was my 1st question, what should I do about this error. Ty Jolly Hawk

Cain

All you can do is send a support ticket and not get snippy with people clarifying and trying to help 💙🤘🏼

unknown

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loshanca

I can’t redeem my gift card as it say the holiday store is closed so what should I do . please help

Turguz

How long it takes to get a response from kabam?

Its been 4 days since I sent the support ticket?.

Coppin

U had 24 hrs to redeem... Whats so hard to understand?

Turguz

I got the crystal from the store, is that so hard to understand ?

But i dont have it.