Hey guys, we're always working on new ways to catch players who cheat, and the systems and tools we use to review account activities are constantly being improved. You can also help us by reaching out to our Support Team any time you notice something suspicious.
An investigation will then be conducted to determine if our Terms of Service has been violated in any way, and if necessary, appropriate actions will be taken to punish the offending player. Due to our privacy policy however, we'll be unable to provide you with any details regarding the result of the investigation.
In your email, you should try to include as much of the the following information as possible:
- Date and time that this occurred - Name of the suspected player and their Alliance name - A detailed description of any strange behaviour you noticed - Any relevant screenshots or videos
Comments
An investigation will then be conducted to determine if our Terms of Service has been violated in any way, and if necessary, appropriate actions will be taken to punish the offending player. Due to our privacy policy however, we'll be unable to provide you with any details regarding the result of the investigation.
You can submit a Support ticket by clicking HERE.
In your email, you should try to include as much of the the following information as possible:
- Date and time that this occurred
- Name of the suspected player and their Alliance name
- A detailed description of any strange behaviour you noticed
- Any relevant screenshots or videos
Thank you very much in advance for your help!