Little help needed

SHAYU

Why m I not able to use the generic rank up instead?

Comments

unknown

This content has been removed.

SpideyFunko

you’ve gotta contact support and ask

and hope you don’t get that one guy that says no use the class gem

MrSakuragi

I have the same problem, it shows the class gem as the default when there is one available and you can’t switch. I have one from the magnificent masks crystal and it doesn’t show for classes where I have a class specific gem.

SHAYU

Any mods willing to look into this? @Kabam Miike

Maratox

The game likes to prioritize class gems over generic gems rather than what you have more of for some weird reason. Not technically a bug but the UI for rank up gem use is terrible. We should be able to use them from inventory like awakening gems or sig stones. Contact support and they may be able to help. No guarantees though, I’ve heard sometimes they help and sometimes they don’t.

AverageDesi

I used support once and they helped. You rank up using the class gen and they'll replace it and remove the generic

World Eater

The game defaults to class gems so you’d have to contact support and let them know you’d like to use a generic rank up gem on whichever champ. They’ll walk you thru the process.

TheBoogyMan

Lol...this thread was moved to bugs and known issues by mods, when it's actually an intended interaction.

SHAYU