Dropped out of war again !!

For a third time this aw season, we cant participate in Aw season.. we are enlisted .. and when matchmaking starts.. we are not enlisted.
no one un-enlisted us.. and looks like Kabam doesnt care.. as long as platinum and higher tiers arent complaining !
we have been a solid gold 1 alliance last 5 seasons.. that want to take part.. but cant now.
Fix it please !!

Comments

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winterthur

https://help.kabamsupport.com/hc/en-us/requests/new

Burrito2525

My ally got dropped out of the 2nd war this season, i added my comments to the bugs thread but didn’t get any response.. would be nice if war was level in terms of points attainable…

Kabam Zibiit

Hey there, would anyone affected by this be able to share the name and/or tag of their alliance? You can send me a message directly if you'd prefer that over posting it here.

Wildblue333

Thanks Zibiit, Sent you the info.

Zirgz

Infinity Galaxy Avengers [xzvwz]
@Kabam Zibiit

Grashak

@Kabam Zibiit We have the same problem:
BumbleBee [_BEE_]

Thanks

Kabam Zibiit

Thanks for sharing that info everyone! Passed the info along to the rest of the team so they can dig into this and try to get it sorted out.

Andi_144

Thanks for sharing that info everyone! Passed the info along to the rest of the team so they can dig into this and try to get it sorted out.

@Kabam Zibiit our Alliance just dropped from P3 to G1 because we could not participate the last war due to this unlisting Bug.

Please get this fixed!

Pretty sure this affects a lot of alliances too which are not active in the forums...

TonyViegas1990

if this really happened, kabam needs to cancel the season and remove the points from this last war, so they don't get hurt.

Zirgz

this did happen and is happening..
we are in gold 3 now because we cant participate !

season cancelled and massive compensation !

Berzerkerowns

This needs to be fixed. We want to play war but can’t! We dropped down 2 ranked so far because we got dropped during matchmaking!!

Bobby_Belcher1

Our ally has been unenlisted in last 3 wars. As a result we have dropped from a consistent G1 alliance to G3. I think , at a minimum, all affected alliances should be awarded the previous seasons rewards. Ideally in an act of good faith, and to make up for the opportunity to participate in the latest war season, Kabam should reward these alliances with the rewards offered with 1 level above the previous seasons standing.

Kabam Zibiit

Hey there, for those who have not done so, please let us know your alliance name and tag. (Either in this thread or by messaging me directly.) The team is working on addressing this for those affected, and we want to make sure that we don't miss anyone affected by this.

Ranger1221

@Kabam Zibiit Universal resistance UNÎV got dropped out of matchmaking

Hammy2332

@Kabam Zibiit Alliance name is Order of Resistance. Tag is ØRDōЯ. We have now missed a fourth war in this season due to this bug.

Goofballanatot

@Kabam Zibiit

Goofballanatot

@Kabam Zibiit

This is happening as I type this message out, we enlisted but it says we didn’t

Zirgz

4th time here..

hendemera

Hey there, would anyone affected by this be able to share the name and/or tag of their alliance? You can send me a message directly if you'd prefer that over posting it here.

ISO8Y Y so Anonymous failed to match on February 2nd. We opened numerous tickets and was told nothing was wrong with matchmaking. We dropped from rank 98 to 920 in Gold 3 as a result. See the following screenshots.

MrTicTac19992008

Happened our alliance yesterday. Were enlisted but wake up this morning to see we weren't. Next war for us is in 36 hours. Alliance Tag: Aruuh Alliance Name: Sgt's Howling Commandos

alxtor

Hi @Kabam Zibiit
Please help on this issue...
our alliance: CHYMX - Latinos Cojonudos.
we were confirmed for this war, we are in Platinum 3, not participating will affect our ranking

alxtor

@Kabam Zibiit seems that the problem was fixed but our grade 3 (multiplier x6) was downgraded, to Grade 4 multiplier x4.5
why happened that? just after this issue

Suresh548

Hi @Kabam Zibiit. This is 2nd time, where our Ally didn't enlisted for war. This is impacting our alliance [Dsqud] to ranking to Plat 4 or Gold 1, Now it seems like we will end up in Gold 2 or worse.

ILLUSION8

@Kabam Zibiit alliance name = Bada$$ warriors
Tag = BDWA

Brobos

@Kabam Zibiit same happend to us

we are on winning streak going towards gold 1. But this doesn't help.

Ally tag: NLC2
Ally name: Nederland clan 2

Moos

@Kabam Zibiit We have the same isseu aw got canceld
Nederland Clan 2 / NLC2

TITAN727

My alliance was Dropped out of 3 Wars this season. I had sent in multiple tickets, one ticket reply said nothing was wrong and we unenlisted ourselves…..last ticket said they are investigating a bug. This season needs to be canceled….

TITAN727

This is my alliance that was effected with 3 drop outs

TITAN727