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Kabam ignoring support ticket

_Kill_Switch__Kill_Switch_ Posts: 270 ★★
edited March 2022 in General Discussion
What steps can I take if Kabam appears to be ignoring my support ticket and subsequent emails? It is nearing a week without a response from them despite acknowledgement they've received my ticket and multiple emails thereafter reminding them they haven't responded.

Can anyone assist?
Post edited by Kabam Zanzibar on

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    MrOmegaBeastMrOmegaBeast Posts: 34 ★
    edited March 2022
    I just had a ticket get solved after a good like 15 days of inactivity. All i suggest is that you keep commenting on the ticket every day or so.

    Total time for that ticket to get solved was 26 days :/
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    Kabam ZanzibarKabam Zanzibar Posts: 647
    The forums are not the appropriate place to address support issues. We can only suggest patience as support can be very busy.
This discussion has been closed.