Transferring from iOS to android

Nigelthornberry

So I have an iOS device that's becoming old and way too buggy to play and I want to transfer it to my newer phone which is an android. I used to rely on the Game center for my games login but now that I want to transfer I can't make a kabam account without them telling me that it'll make a new account in the process. Is this solvable?

winterthur

Can you try read this?

https://help.kabamsupport.com/hc/en-us/articles/360051238112-Move-Game-Progress-Between-Devices#:~:text=You can do this in,next to the SUPPORT button.

Nigelthornberry

winterthur said:

Can you try read this?

https://help.kabamsupport.com/hc/en-us/articles/360051238112-Move-Game-Progress-Between-Devices#:~:text=You can do this in,next to the SUPPORT button.

I read this already. My issue isn't creating the account but instead not being able to link the account I want without losing said account.

winterthur

It seems like your better option is to contact Support.

I went through quite a number of posts and it should work but it is not working. Seems like something changed.

Kabam Porthos

Hey @Nigelthornberry, if the steps in the article linked above don't help, as @winterthur suggested, you should reach out to our Support Team for further assistance. You can contact them from the game's home screen by clicking the gear-shaped icon in the top-left corner and then scrolling down to the button labeled "Support".