Why will the Arabic language be deleted?

Hi Kabam, over the years we have been enjoying the game and because this week we got a message saying the Arabic language will be deleted. Unfortunately, did you know that there are many Arab players who will leave the game because of this decision...

Comments

9Outlaw

I hope you will reconsider the decision We loved the game why Yakabam The whole Arab community feels sad because of this, oh, looks like we're leaving the game. Thank you

MutantA___4444

Colonaut123

I hope you will reconsider the decision We loved the game why Yakabam The whole Arab community feels sad because of this, oh, looks like we're leaving the game. Thank you
I think we’ll be OK. Don’t let the door hit you on the way out.

That's rude and uncalled for. Many players are not proficient enough in English to understand the telephone book ability or node descriptions. OP has legitimate concerns.

But I also understand the decision of Kabam.

Liss_Bliss_

I hope you will reconsider the decision We loved the game why Yakabam The whole Arab community feels sad because of this, oh, looks like we're leaving the game. Thank you
I think we’ll be OK. Don’t let the door hit you on the way out.
That's rude and uncalled for. Many players are not proficient enough in English to understand the telephone book ability or node descriptions. OP has legitimate concerns.

But I also understand the decision of Kabam.
Is it though? His question has been answered yet he refuses to accept it. Timeouts are the best approach to childish tantrums.

Tell me your xenophobic, without telling me.

Seriously...let's break down his post and yours.

He is simply asking them to reconsider not throwing a tantrum nor refusing to accept it.

As a person who reads and thus playing the game in Arabic maybe some of them can not read English. And before you go to the classic xenophobic go to of "the game is English you should learn English" that's tired and used out. They translate this game and other rhings specifically for reasons like this.

Now lets analyze

Timeouts are the best approach to childish tantrums.

Linguistics aside, the only person throwing a tantrum is,...looks around...,you. So by your own words, you should be put in time-out.

Sorry, but your initial statement and even this follow up are disgusting. You ignore a legitimate concern, for what? Just to get your 2 cents in? And then you follow it up with just as equal disgust.

You ahould take your own advice and take that time out for throwing that tantrum. And before you answer back "but I'm not mad/upset/throwing a tantrum I'm just stating facts/how I feel, I'm calm" apply that logic to the OP too. Bur still take that time out. And reply to them apologize and move on. Oh and make that apology in Arabic.

GinjabredMonsta

I hope you will reconsider the decision We loved the game why Yakabam The whole Arab community feels sad because of this, oh, looks like we're leaving the game. Thank you
I think we’ll be OK. Don’t let the door hit you on the way out.
That's rude and uncalled for. Many players are not proficient enough in English to understand the telephone book ability or node descriptions. OP has legitimate concerns.

But I also understand the decision of Kabam.
Is it though? His question has been answered yet he refuses to accept it. Timeouts are the best approach to childish tantrums.

You're clearly in the wrong here

Shiroihara

You know what. I apologise for my last comment.
In fairness, I don’t know how anything I’ve said can be construed as xenophobic. You’re putting words in my mouth.
I’m not telling anyone to learn English. It is what it is, a business decision.

Total_Domin01

I wouldn’t quite say it’s xenophobic, but it certainly is quite rude. I wouldn’t say that the attitude of “We didn’t need you anyways, sucks to be you” isn’t the best one to have.

Kerneas

Nice to have you, bye. Hope you will find happiness in another game (I say that as someone who had to adapt to foreign languages in all situations).

For real tho, I understand it is unpleasant, but you clearly know enough english to read and write, is it such a big deal?

AverageDesi

I wouldn’t quite say it’s xenophobic, but it certainly is quite rude. I wouldn’t say that the attitude of “We didn’t need you anyways, sucks to be you” isn’t the best one to have.

Double negative my man

ChaosMax1012

Nice to have you, bye. Hope you will find happiness in another game (I say that as someone who had to adapt to foreign languages in all situations).

For real tho, I understand it is unpleasant, but you clearly know enough english to read and write, is it such a big deal?

It’s like having your favorite anime having no english dub or subtitles and not knowing Japanese. The shows not fun anymore, less you like watching with half the story.

AverageDesi

For real tho, I understand it is unpleasant, but you clearly know enough english to read and write, is it such a big deal?

Is the concept of people speaking for others unable to do it themselves foreign to you?

unknown

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The_Sentry06

Nice to have you, bye. Hope you will find happiness in another game (I say that as someone who had to adapt to foreign languages in all situations).

For real tho, I understand it is unpleasant, but you clearly know enough english to read and write, is it such a big deal?

Could be Google Translate? Plus reading and understanding huge walls of text like act 7 nodes or champions' abilities or the in-fight text popups that last for a couple seconds in a language that doesn't naturally come to you can really slow you down and well, leads to frustration.

Sucks for Arab players that the language isn't being supported. Hopefully they reinstate it soon.

I hope you will reconsider the decision We loved the game why Yakabam The whole Arab community feels sad because of this, oh, looks like we're leaving the game. Thank you
I think we’ll be OK. Don’t let the door hit you on the way out.

The lack of empathy in some people is astonishing.

Kerneas

For real tho, I understand it is unpleasant, but you clearly know enough english to read and write, is it such a big deal?
Is the concept of people speaking for others unable to do it themselves foreign to you?

That's a fair point, thank you. I didn't realise knowledge of english is not as common where they live.

K-Break

Hi all , this is “K break” I’m an Arabic end game player at top 60 alliances , I started playing this game in English since 2015 till now , I know the Arabic language just been added like a few years ago , this for sure added a good number of new players into the game from the Arabic countries , I personally informed many players about that they can play the game in Arabic unlike back in the days

There are some Arabic players are at end game level already , they spend money , few making videos on YouTube and yet you guys planing to take down the Arabic language

Taking down the language for sure will cost a lot of players to leave the game for good

Isn’t possible to keep it the same and maybe get some support from the Arabic community to help kabam and to keep the language in the game

We love this game even tho there are still some bugs didn’t fix till now such as parry and input issues.

Sorry to say but this is really a bad way to kick the Arabic community of this game after taking their money and life time which they put into this game

@Kabam Miike hope to change this idea and keep the Arabic language in the game

AverageDesi

A YouTuber milking this issue is just pitiful. Absolutely zero substance nonsense for 8 minutes straight

TheKiryu

@AverageDesi - only reason i made the video is because i had more than 10 people reach out to me asking that i do so. So i did. If that is what you call milking an issue, then i think you should contact your local dairy farm and check on what milk is.

Either way, hope you have a nice *non pitiful* day, where you get treated exactly with the standard you treat others.

AverageDesi

@AverageDesi - only reason i made the video is because i had more than 10 people reach out to me asking that i do so. So i did. If that is what you call milking an issue, then i think you should contact your local dairy farm and check on what milk is.

Either way, hope you have a nice *non pitiful* day, where you get treated exactly with the standard you treat others.

@TheKiryu -You making a video is not the problem. But the way you did it with the clickbaity thumbnail and calling it "unethical" is what I'd call milking.

8 minutes of just bashing kabam when you perfectly understand why they had to make the decision and calling miikes response "cold" for some reason when it was a perfectly proper response is exactly what it is . Milking the hate train.

If it was just an information video with maybe a request to kabam to reinstate or maybe a goodbye to the arabic speaking community I wouldn't have called it milking.

Regards to your last para, I dare you to show me anything that implies I'm in support to removing or have behaved rudely to the arabic players posts. In fact the comment I made directly above the one about yours is the total opposite. And if you think a comment about your video is the scale to measure my behaviour standards, you think too highly of yourself

TheKiryu

Well what was i supposed to call it? I do think it is unethical to lure in players with the premise of having that language available and then once players have committed to the game remove it. Judging by your comment you might have watched the video but didnt actually listen to it, because i was genuinely trying to be reserved towards kabam.

Either way, not every video will please everyone.

I'm perfectly willing to accept my shortcomings, however i do not think that i am the one who thinks too highly of themselves here.

All that being said, wish you all the best. Hope you have a great day, but this is as much of my time i am willing to spend on this conversation.

GinjabredMonsta

Well what was i supposed to call it? I do think it is unethical to lure in players with the premise of having that language available and then once players have committed to the game remove it. Judging by your comment you might have watched the video but didnt actually listen to it, because i was genuinely trying to be reserved towards kabam.

Either way, not every video will please everyone.

I'm perfectly willing to accept my shortcomings, however i do not think that i am the one who thinks too highly of themselves here.

All that being said, wish you all the best. Hope you have a great day, but this is as much of my time i am willing to spend on this conversation.

I didn't watch the video, but your tone and calling it unethical makes it sound like this was the plan all along and that they scammed players out of money. That's not the case though. While it does suck and feels unfair, they said this was not an easy decision and that ultimately it came down to resources and such

ItsDamien

Well what was i supposed to call it? I do think it is unethical to lure in players with the premise of having that language available and then once players have committed to the game remove it. Judging by your comment you might have watched the video but didnt actually listen to it, because i was genuinely trying to be reserved towards kabam.

Either way, not every video will please everyone.

I'm perfectly willing to accept my shortcomings, however i do not think that i am the one who thinks too highly of themselves here.

All that being said, wish you all the best. Hope you have a great day, but this is as much of my time i am willing to spend on this conversation.

Nothing unethical about it at all.

Just like with ANY aspect of this game, Kabam owns all of it. Your account? Kabam owns it. All the crystals you’ve opened? Kabam owns every single one of them.

If Kabam decides to stop running the game for everyone, as we’ve seen with MROC, they can and will and they are under no obligation to refund anything spent on the game, because these are the terms of service we agreed to upon installing the game.

Translation does not come cheap, I know this because I’ve worked in games translation. The amount of work to support right to left text and then to have it translated every single month is extremely costly and while that may seem unfair, that’s business. These translations aren’t done in house by a team at Kabam, I can almost guarantee you that, but have to be outsourced to a third party localisation team who happens to have an Arabic member actively working in that company, which again is rare for game translation companies to have (neither of the two I’ve worked for had a single Arabic translator).

The fact that Kabam had supported it for as long as they did is impressive in itself, and in no way is this a “rug pull” or an unethical thing to do. However, profiting from the potential outrage from the removal of it from the game, and using the video for clicks? I’d say that’s more unethical.

Crine60

Translation does not come cheap, I know this because I’ve worked in games translation. The amount of work to support right to left text and then to have it translated every single month is extremely costly and while that may seem unfair, that’s business. These translations aren’t done in house by a team at Kabam, I can almost guarantee you that, but have to be outsourced to a third party localisation team who happens to have an Arabic member actively working in that company, which again is rare for game translation companies to have (neither of the two I’ve worked for had a single Arabic translator).

I am confused by Kabam posting about and you referring to the work/cost of doing right to left text. I completely understand the fact that it costs extra to have everything translated to any other language but what does the direction the text is read in matter? If you make all the text appear at once is it any different than just typing the text backwards so that it can be read from right to left? Honestly interested in understanding why the direction is a big factor as opposed to just the cost of an Arabic translator.

GroundedWisdom

Money is not the issue. Not solely. Any business practice will assess need versus cost. If resources are being allocated to something that the numbers do not justify the need for, it's going to be reconsidered. This wasn't something they decided on a whim, or with any kind of malice or intention of exclusion. The requirement didn't support the energy that was going into it. It's as simple as that. This was not done blindly. They have the data to support the decision.

unknown

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Ledfloydian

Hi Kabam, over the years we have been enjoying the game and because this week we got a message saying the Arabic language will be deleted. Unfortunately, did you know that there are many Arab players who will leave the game because of this decision...

Ledfloydian

I hope kabm reconsiders this,we support our Arab brothers from canada

GrandOldKai

Translation does not come cheap, I know this because I’ve worked in games translation. The amount of work to support right to left text and then to have it translated every single month is extremely costly and while that may seem unfair, that’s business. These translations aren’t done in house by a team at Kabam, I can almost guarantee you that, but have to be outsourced to a third party localisation team who happens to have an Arabic member actively working in that company, which again is rare for game translation companies to have (neither of the two I’ve worked for had a single Arabic translator).
I am confused by Kabam posting about and you referring to the work/cost of doing right to left text. I completely understand the fact that it costs extra to have everything translated to any other language but what does the direction the text is read in matter? If you make all the text appear at once is it any different than just typing the text backwards so that it can be read from right to left? Honestly interested in understanding why the direction is a big factor as opposed to just the cost of an Arabic translator.
It’s not just text, the entire game is backwards

I tried this myself, and was actually surprised to see that the game does this.

Though I can see that making the game do this probably requires a lot of extra work compared to other languages.

Crine60

Translation does not come cheap, I know this because I’ve worked in games translation. The amount of work to support right to left text and then to have it translated every single month is extremely costly and while that may seem unfair, that’s business. These translations aren’t done in house by a team at Kabam, I can almost guarantee you that, but have to be outsourced to a third party localisation team who happens to have an Arabic member actively working in that company, which again is rare for game translation companies to have (neither of the two I’ve worked for had a single Arabic translator).
I am confused by Kabam posting about and you referring to the work/cost of doing right to left text. I completely understand the fact that it costs extra to have everything translated to any other language but what does the direction the text is read in matter? If you make all the text appear at once is it any different than just typing the text backwards so that it can be read from right to left? Honestly interested in understanding why the direction is a big factor as opposed to just the cost of an Arabic translator.
It’s not just text, the entire game is backwards

That's...... interesting. I don't really know why the order icons appear should matter as long as the text is readable from right to left but even if making it backwards took effort, isn't that work done already now? Isn't all that they really need to do is continue to have the new text translated and then put it in the game in the way it has been already mirrored or even stop reversing things and just use the default GUI with the readable translation?

Again, I am not discounting the cost of getting the translations done, that is Kabam's business decision and I am not second guessing that. Just trying to wrap my head around the technical/design aspect that was brought up.

For new modes/GUI like the battlegrounds or anything else they do in the future, if it is too costly to flip the screen I don't see why it is necessary as long as the text is readable from the correct direction. For example (and maybe it is too simplistic a comparison), I know I have seen books written in Arabic and Hebrew (forgive me but I don't know off hand if other languages are read from right to left) that open with the binding facing either direction, depending on how it was put together, so even though the native speakers may be used to the binding being on the right side and reading it from what we would consider the back to the front they are still able to read it when it is laid out in the format we use as long as the text is written right to left.

ItsDamien

Translation does not come cheap, I know this because I’ve worked in games translation. The amount of work to support right to left text and then to have it translated every single month is extremely costly and while that may seem unfair, that’s business. These translations aren’t done in house by a team at Kabam, I can almost guarantee you that, but have to be outsourced to a third party localisation team who happens to have an Arabic member actively working in that company, which again is rare for game translation companies to have (neither of the two I’ve worked for had a single Arabic translator).
I am confused by Kabam posting about and you referring to the work/cost of doing right to left text. I completely understand the fact that it costs extra to have everything translated to any other language but what does the direction the text is read in matter? If you make all the text appear at once is it any different than just typing the text backwards so that it can be read from right to left? Honestly interested in understanding why the direction is a big factor as opposed to just the cost of an Arabic translator.

That’s a great question, and simply it boils down to implementation when inserting the text into the game. More often than not this is done using a specific tool (as adding each text string manually would be arduous and extremely time consuming), but unfortunately these tools generally don’t do well when dealing with text that is essentially “backwards” for lack of a better term. This can lead to instances where the words themselves will be correct, but the order will be wrong, or the order and words will be correct. You’d then need the translator to go through every newly translated line again to ensure that there has been no errors during the localisation process.

On top of that issue, and an issue that can occur in almost any language outside of the developers default (usually English is preferred as the default even with foreign developers), is simply due to the length of translation. Some words simply don’t translate in a small enough capacity to fit within the current UI or Text box that it was designed for (I’m looking specifically at you, German Language…) this means that more time and money has to be spent redesigning those elements to fit the text or you end up with a problem known as “Text bleeding” or which happens when text overlaps the borders of it’s intended place, or even worse can overlap with itself on separate lines.

But truly the biggest factor is simply the cost of implementing it for a small playerbase, and often the return on investment simply isn’t worth the time of troubleshooting and bug fixing that can arise.

magnus_xix

Translation does not come cheap, I know this because I’ve worked in games translation. The amount of work to support right to left text and then to have it translated every single month is extremely costly and while that may seem unfair, that’s business. These translations aren’t done in house by a team at Kabam, I can almost guarantee you that, but have to be outsourced to a third party localisation team who happens to have an Arabic member actively working in that company, which again is rare for game translation companies to have (neither of the two I’ve worked for had a single Arabic translator).
I am confused by Kabam posting about and you referring to the work/cost of doing right to left text. I completely understand the fact that it costs extra to have everything translated to any other language but what does the direction the text is read in matter? If you make all the text appear at once is it any different than just typing the text backwards so that it can be read from right to left? Honestly interested in understanding why the direction is a big factor as opposed to just the cost of an Arabic translator.
It’s not just text, the entire game is backwards

Can't tell if u have 921 units or 129 units 🧐