Unable to use in-game chat

InSiDiOuS_X

Device: Vivo Y20G
Operating System: Android 11
Game Version: 34.1.0

I am unable to send messages in any tab. Friends, Alliance War, Battlegroup and even Incursions! I have already tried logging in with other devices and even switching networks. The problem seems to be account specific.
<img src="https://us.v-

Kabam Porthos

Hey @InSiDiOuS_X, I recommend trying the troubleshooting steps below in an effort to resolve this.

- Android Troubleshooting

If those steps don't help, it's possible you're unable to use the in-game Chat as a result of having received a temporary or permanent Chat ban.

Unfortunately, we're unable to view account-specific information here in the Forums and can't be sure if you've received a Chat ban or not. Therefore, I would recommend reaching out to our Support Team for clarification. You can contact them by clicking HERE.

Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.