Payment taken, no sigil

Lukem

I've made a purchase for the sigil. Payment has been taken but my account doesn't reflect the purchase. I don't even have a conformation email.
Any help to resolve the matter ?

Kabam Porthos

Hey @Lukem, we don't have direct access to in-game accounts here in the Forums. For something like this, I would recommend getting in touch with our Support Team. You can contact them from the game's home screen by clicking the gear-shaped icon in the top-left corner and then scrolling down to the button labeled "Support".