Way to comepletely wipe all data of the game
Parzival17192
Member Posts: 26 ★
I'm playing on a backup phone, and when I went into the game, it created an account. I logged into my main, and everything was going well. Here's where the trouble begins. I went to check in on my mini, and as I logged out of my mini, I accidentally tapped to continue without logging in, which logs me into the account that was created when I went into the game. The game simply will not load for whatever reason. I've tried restarting my device, reinstalling the app, and turning on a VPN. Nothing works. I think it's definitely related to the account being so new that there is no data on it at all. I'm trying to find a way to delete every bit of data of the game, since if I delete it and reinstall, it looks like it keeps the data of the new account on the device. Another device I can't use for the longterm logs in fine. Any help would be appreciated.
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Comments
another solution (and easier one) is just go to device's settings > accounts > log out your google account.
then reinstall the game (or just clear it's data) and try again.
hope that helps
Our Support Team should be able to help you out with this. You can reach them through the Support Button in the Settings menu. Just tap the Grey Gear icon in the top left corner of the screen to get there.