**KNOWN ISSUE WITH iPAD & POTENTIAL EPILEPSY WARNING**
We are aware of an issue where Summoners on iPads experience a freeze on loading screens when trying to enter a fight as well as potentially rapid flashing lights.
More information here.
We are aware of an issue where Summoners on iPads experience a freeze on loading screens when trying to enter a fight as well as potentially rapid flashing lights.
More information here.
Customer service holiday?
Bissico
Member Posts: 7 ★
Hi,
It’s been 2 weeks since I started opening ticket after ticket with kabaam support, but, apart from the automated mail that says my ticket was received, I’ve yet to get an answer.
Is this normal or there’s some sort of holiday/strike/power outage/whatever going on?
Best regards
It’s been 2 weeks since I started opening ticket after ticket with kabaam support, but, apart from the automated mail that says my ticket was received, I’ve yet to get an answer.
Is this normal or there’s some sort of holiday/strike/power outage/whatever going on?
Best regards
Post edited by Kabam Porthos on
0
This discussion has been closed.
Comments
Our Support Team's response time depends on several factors, including how busy they are and how complex your issue is. However, it's certainly unusual that you haven't received a response by now. Just like Forum Moderators, our Support Team works 7 day per week, and when someone goes on holidays, someone else covers.
I recommend reaching out to them again by clicking HERE as it's possible your request may not have been received.
Apologies for the inconvenience.