Kabam, why do you want me to quit?

Hey All,

Long time player, first time poster.

I have been with the same alliance for 4+ years, well had been. I left my one and only alliance because playing AQ became miserable. AQ was bearable when kabam gave compensation that covered almost exactly what I needed to get through AQ when input failure caused me to die.

Kabam, I did not blow up customer service, I didn’t go crazy on forums or social media. I quietly played and spent believing this game I enjoy would get better. Now that I’m not playing for alliance mates it’s becoming easier to dislike this game. I try to play just ignore it, but 100 hits into a fight my dex doesn’t register. 30 units or restart, that cycle has become almost as miserable as AQ.

Every time I’ve reached out to support I get a form letter about future compensation. The future compensation doesn’t matter anymore. Now the questions I am asking, will I stick around for some kind of compensation? Is the game even fun? Why is it that a multi-million dollar company can’t maintain a stable game? Why try when cheaters win? Why be frustrated when I can just buy the stuff anyway? Why buy the stuff given that it may not even work?

I’m not posting in anger, I’m disappointed that we are dealing with this still. Do what you need to do, you have the money to do it. The whales will spend more when it’s fixed. We all win if you win.

Thanks for reading and good luck kabam, the clock is ticking, you can do it

Comments

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Sbkrueb

Thank you for accurately typing out my exact feelings.
This game has been a big part of my life for 6-7 years. My alliance helped me grow to an endgame player and became like family. We have just as many former alliance mates in our main chat as current teammates.
And now.... I'm just broken hearted both at the state of the game and maybe more so how much disdain kabam shows for the player base.
Ending weekly compensation when you know darn well the game is not working yet and then jacking up AI difficulty to force players to clear out their resource stash so they have to spend more. That kind of stuff is disgusting and disheartening.
Not to mention the disproportionate ratio of Paragon requirements to FTP resources being horrific.

I hope one day kabam realizes that a large portion of their player base truly feels like kabam only cares about their wallets and even then with the terrible offers we have seen lately even that is questionable.

LexSavi

The input issues have really perplexed me since they started. When I started playing, maybe a year after launch, it was the tight controls that attracted me to the game. Compared to other mobile games, MCOC was light years ahead for having really responsive controls.

When the issues started for me about a year ago, I couldn’t help wonder what they had implemented that was messing up the controls. In a mobile fighting game, having effective controls should be the main priority to ensure the game is payable. I still wonder why a fix isn’t straight forward considering that the game started with great controls as a feature.

J0eySn0w

I have countless videos showing how bugged the game is right now. AI parry in the middle of a combo, attacker champions performing heavy attack in the middle of a combo instead of a light attack and etc. What I don’t get is, Kabam mentioned we’re dealing with new input system. If that’s the case, we need time to adjust to like they said. If so, why stop the compensation? That’s the only thing that makes sense, but it’s us, mcoc addicts so they can do whatever. Okay new input system, why can’t you give a visual presentation of how it use to work and how it should work now. You have your YT channel, give us a demonstration or something to give us guide if truly it’s been fixed and timing has changed. Or we should figure out what’s changed by ourselves, smh.

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Krishna24

Today I got parried by AI in AW and parry dosen't work in AQ many times. Who gave the feedback that the issues are fixed, it is really frustrating that although many players report and there is evidence of bugs Kabam being silent and not taking any action even no compensation as before. Yes this does make one feel to leave the game. What are you doing Kabam, do something

Sceptilemaniac

We'll get the compensation after EOP if at all.

Joker1976

Why can you team revive and heal up for 1 loyalty but you can’t for 1 Glory??

ScottyKnows

We run map 7/6/5 and I let my alliance know I’m done with the game after AW season to give them a good heads up. I used to get the daily TB deals, I’d splurge on holiday deals, but I’m done. This week I’ve literally just gone into AQ straight Leroy Jenkins style, if I die, I die, idc lol. I’m kinda glad to be quitting this game to be honest.

Kabam Miike

Thank you for sharing your opinions on AQ. We know that players want to see some improvements, and we’ve brought that sentiment to our team. It isn't far along in the process, but it is definitely being examined.

We are, as I'm sure you know, working hard to resolve input issues that many are experiencing. The best route forward is to report your bugs here. This information is integral to making progress on the bug fixes. It may seem redundant or not particularly impactful, but the more information we have the faster we can find a solution.

Additionally, we have plans for further compensation! It will look different than what we've grown used to but we're still working through the specifics and want to be sure of the details before we communicate that information.

BoomJBJ

Kabam Miike-

Thank you for your response, I appreciate it.

I understand you’re in a tough spot, the answers kind of have to be what they have to be.

Consider that Kabam has asked us, the playing (and some paying) to log all the issue. Keep playing through the issues. Have fun when you don’t make mistakes and still die. I know it is the only way to capture as much data, again I understand the situation.

I mentioned the compensation only to say that has been a carrot on a stick for a very long time. I’ve maintained faith in this all getting fixed, which was the first carrot. Getting the new champions, that’s great, but none of them have immunity to failed parry. Im sure we will see compensation, it’s in kabams best interest to do so. I guess the point there through all those twists and turns… I appreciate the effort, I’m sure that everyone wants this all fixed. Compensation and hope won’t make the game any more fun in the meantime. Without an alliance it’s becoming easier and easier to not log in.

Im not asking for the data to be shared, I am hopeful that someone is tracking the login time of the biggest spenders over the last 3 months especially. Don’t track us by cash, take a look at the time investment and content engagement. 13k+ Prestige players shouldn’t be logging in to autofight whatever matches the current 7-hour milestone and moving on.

Again, I don’t know how else to say it but, the only thing I think anyone will accept at this point is a working game. We’ve stuck with you throughout this challenge. We’ve continued to support you, maybe even more than before. We don’t really ask for much at the end of the day, Just fix the game.

To make sure, I’m not trying to be argumentative. Im passionate about this. I want the same thing you do but I can’t do anything about it. Sorry for the long post.