Reward stash wiped out

@Kabam Miike @Kabam Zibiit

Myself and mini of my allymates have had their reward stash wiped out for some reason. I had some unclaimed compensation still (as did others). I don’t remember what else I had in there. The only thing left was some of last weeks aq rewards.

Can you get someone on this please?

Comments

Snakep

I had to claim the last of the compensation packages yesterday just before they expired. If you didn’t claim them then time ran up and they expired.

Shiroihara

If you wanna play the long game, you have to keep an eye on those timers.

Run477

It’s not the timer. I had one left. And others in my ally all had stuff wiped out in addition to the timer, but thanks.

Run477

It might be that some stuff ended up in other overflow rather than rewards stash. Has anyone else had that? We are trying to confirm the others in my ally has this issue and if that’s what happened.

unknown

This content has been removed.

Run477

I know I None of my compensation expired, so maybe I’m mistaken on what I had in stash left. But I am positive I had some stuff there.

danielmath

I know I None of my compensation expired, so maybe I’m mistaken on what I had in stash left. But I am positive I had some stuff there.

Na, the last compensation expired, you just forgot to claim it. It happens

Chatterofforums

Op, you are claiming that your compensation disappeared at around the exact time that everyone final compensation timer expired. Despite you denying the timer expired it's very obvious that these were still in your stash than that is 100% what happened.

SummonerNR

@Kabam Miike @Kabam Zibiit

Myself and mini of my allymates have had their reward stash wiped out for some reason. I had some unclaimed compensation still (as did others). I don’t remember what else I had in there. The only thing left was some of last weeks aq rewards.

Can you get someone on this please?

Were you basing this on the in-game MAIL, and not actually looking at Stash-Rewards ?

MAIL may indicate a longer “expires in…” time in the Mail Msg that in reality, and the Mail itself will actually disappear after xx # of days even though they still may be available in Stash-Rewards.

Run477

No. I’m basing this on the timer in the rewards stash. Again, I know I didn’t let anything expire. But all of us are missing stuff from our rewards. I have been playing this game since 2015. I am aware of the timer.

Run477

Seriously people. None of us forgot to claim anything before the timer expired. All of us have been playing this game for 6+ years.

Chatterofforums

Seriously people. None of us forgot to claim anything before the timer expired. All of us have been playing this game for 6+ years.

I guess you and your alliance the only alliance in the entire game that didn't have a timed expiration on when to claim the compensation that literally expires on the exact same day your items turned up missing.

Run477

I forgot how useless the forums were. Thanks everyone for the reminder.

Lovejoy72

I forgot how useless the forums were. Thanks everyone for the reminder.

I won’t argue about how useless the forums are (it’s self evident), but I might argue its useless tagging North American mods, on Saturday, at 0500 pst. Instead of entering a ticket?

Kabam Zibiit

Hey there, for account-specific questions, our Support Team is usually better equipped to look into and verify things. You can reach them by sending in a ticket here. If there was a discrepancy in expiration timers, they'd be the best equipped to look into it.