Freeze when using Energy Refill [Merged Threads]

After update when i move and run out of energy to move anymore screen goes dim and cant do anything about it except force close game and start again. Same if u trying to move when u dont have energy.

What’s missing is the screen with option to use energy refills, causing game to be locked up.

Comments

Tedders

after the update when i tried to use energy refill the screen went dim and game froze needed to restart

Drauglin

Same I have to keep logging in and out

Fit_Fun9329

Same

Kabam Miike

Thank you for the reports. I've taken this to the team to investigate. We'll let you all know if there's any questions that can help us get to the root of the issue.

MrFullStop

It's been like that for almost two months for me.
This is how to trigger it:
go to alliance quest, then use 'fight' menu to move you to fight screen without loading screen, click on energy, it will freeze the game (not really, it will just go dimmer, and you can't click anything although timers tick down)
and the only way out of it is to restart the game.
btw, if you click the home button instead of fight to trigger loading screen, you won't get the bug, it only happens if you moved from AQ to fight menu without loading time (that's what it used to be prior to update, post update might spread elsewhere)

Rolandas

Same problem

BigManOnCampus

Same I have to keep logging in and out

same here .

Shakti4all

Oh this is already an identified issue. And I was wondering if it's just me..

Why not call off the war Kabam.. it's going to be a good decision.

Coppin

Oh this is already an identified issue. And I was wondering if it's just me..

Why not call off the war Kabam.. it's going to be a good decision.

Why would a freeze on use of energy refill affect war...

LBN1

Same issue when using energy refill, goes to a dark screen and have to close game and restart. On 35.1 update on Android.

Goofballanatot

Same, but when I go to use a energy refill the button freezes and I have to close game and go back in and then I have the energy refill. This is not going to go well when the the new EQ starts.

Producte

Same here. Restarting constantly as I was trying to catch up on some quests. Extremely annoying.

НеАйс

and what to do? extremely inconvenient to constantly reboot.

TimeGenesis

Not sure if this works on everyone having the issue
but for Android (mine is Galaxy S21 Ultra), clear the game cache and this bug will be removed. Works for me

Rambo111144

Same issue, as well as getting extended connection symbol even though everything else on my WiFi is performing fine

Searmenis

Is this part of the bug fixes for the awesome new input system, promised with the new update?

EtherionGod

IPhone XR and having the same problem, it's super annoying.

Giz4459

Having the same issue myself. Any time I run out of energy my screen goes dim and I have to force close and reload.only started after the new update.

unknown

This content has been removed.

Tasty_Yum_Yums

Thank you for the reports. I've taken this to the team to investigate. We'll let you all know if there's any questions that can help us get to the root of the issue.

Please tell the team to look into DPX weak rework as the source of the issues in game.

Nalak8

Same issue after update today. iPhone 12 Pro.

Bigfoot33

Thought I could get around it by tapping the use item under the power menu but same frozen screen.

Kbugii

I’ve had it happen several times on iPhone 13 max pro

serv71

same issue Here

serv71

On Android 12

serv71

Not sure if this works on everyone having the issue
but for Android (mine is Galaxy S21 Ultra), clear the game cache and this bug will be removed. Works for me

Works also on my realme device, thanks you

serv71

in fact, just one time....

ZanerJay

Super annoying bug when you run out of energy to move a tile and the use energy tab would pop up but instead screen blacks out and freezes anyone having this issue

Unabonger97

Same things happened to me everytime I go use an energy refill my screen goes black and freezes