Cannot log into Kabam support

I have been having a problem redeeming my Google Play points for units into this game I cannot log into Kabam support because it does not recognize my user name and ID and it always send me back to the sign in screen am I the only one having this problem? Can anyone give me advice to help me with this. I would like to get support but have no way of getting it

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Kabam Porthos

Hey @hobo, I'm sorry to hear you've been having trouble getting in touch with our Support Team. Please click HERE to try submitting a new request. If that doesn't work, please feel free to reach out to a Forum Moderator via Private Message and we'll be happy to help further.

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