Can't login to the game after update

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Comments

  • DUOCENTODUOCENTO Member Posts: 43 ★
    ITS ALIVE. NO CAP
  • HoskyHosky Member Posts: 8 ★
    Just logged in for the first time in 23 1/2 hours!! Woohoo!!
  • GlobalgodzGlobalgodz Member Posts: 36 ★
    Finally in.
  • FrankWhiteFrankWhite Member Posts: 181 ★★
    Yeah me too. Awesome. Only missed one day of the Daily cards
  • AbraxasBelthazAbraxasBelthaz Member Posts: 27 ★
    So I can log in but the gauntlet isn't there
  • AbraxasBelthazAbraxasBelthaz Member Posts: 27 ★

  • FrankWhiteFrankWhite Member Posts: 181 ★★
    Look in the Abyss tab mate @AbraxasBelthaz
  • LukeCYKACageLukeCYKACage Member Posts: 3 ★
    Still nothing
  • BITE_MEEEBITE_MEEE Member Posts: 9 ★
    I found a way in. I downloaded AKP 36.0.1 and hit yes when it asked if I wanted the update when it was installing. Once it downloaded I signed in and all is good. No more error massage. Good as new. And its the new version with everything no old version. Works great.
  • FrankWhiteFrankWhite Member Posts: 181 ★★
    @BITE_MEEE Thanks for the info. But it works again for many people
  • Tiomp123Tiomp123 Member Posts: 3 ★
    I was able to Login, I only lost 1 day of the Calendar. Thanks for fixing it.
  • Ph0ENIX_Ph0ENIX_ Member Posts: 4 ★
    edited August 2022
    Because of the issue i was unable to login the game yesterday and lost my daily plus monthly login rewards. Im able to open the game now but still it sucks to lose rewards. Can we expect any compensation from KABAM. Or atleast the rewards that we lost???
    @Kabam Miike @Kabam Zibiit @Kabam Porthos
  • TragiC_XTragiC_X Member Posts: 50 ★
    I STILL can’t log in. Please help!
  • Tango_235Tango_235 Member Posts: 9 ★
    Thanks for fixing kabam , i can play again. Just patience guys. ! :) Have a good day
  • Boo_MonsterBoo_Monster Member Posts: 4 ★
    Problem not fixed at all. I tested with 2 diferent devices and reinstalling the App. Same error and can't get in .........................................................................
  • LukeCYKACageLukeCYKACage Member Posts: 3 ★
    Now it works. Thanks...
  • Me2e82Me2e82 Member Posts: 5 ★
    I was able to log in last night for a little while. And now this morning I can’t.
  • DagensDagens Member Posts: 14 ★
    This is super annoying, still cant login. Please fix the issue.
  • drankit2011drankit2011 Member Posts: 1 ★
    still not able to login. its been more than a day now. please kindly fix this issue.
  • TragiC_XTragiC_X Member Posts: 50 ★
    Can we please get a update??? @Kabam Miike
  • Boo_MonsterBoo_Monster Member Posts: 4 ★
    Seems an amateur approach for a company like kabam. We have this issue OPEN for quite a long time and we don't have any expectation, information or forecast to solve it. Seems that the only solution is try to log in every 15min and pray for somebody fixes it .................................................................................................................
  • PumaanPumaan Member Posts: 4 ★
    The game's working for me, though i missed my calender rewards! I'm hoping I'll be getting those with some compensation too!
  • Darth_NihilusDarth_Nihilus Member Posts: 29 ★
    Give everyone compensation regardless if they had the bug or not lmao
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Hey everyone!

    Many of you should be able to log in now. We've been manually navigating the issue for the impacted accounts.
    Furthermore, we have a hotfix going out very soon that should prove a blanket fix for the issue.
    Conversations have now transitioned to compensating those who missed rewards as a result of the issue.

    More updates to come.
  • KrampusKringleKrampusKringle Member Posts: 1
    Also experiencing this issue. Running on iPhone XR, iOS 14.8.1

    Initially updated and when that didn’t work also tried deleting and reinstalling. Nothing has worked as of yet. Did not play battleground beta
  • Boo_MonsterBoo_Monster Member Posts: 4 ★


    Still same problem here

  • FrankWhiteFrankWhite Member Posts: 181 ★★
    Kabam Jax said:

    Hey everyone!

    Many of you should be able to log in now. We've been manually navigating the issue for the impacted accounts.
    Furthermore, we have a hotfix going out very soon that should prove a blanket fix for the issue.
    Conversations have now transitioned to compensating those who missed rewards as a result of the issue.

    More updates to come.

    Thanks for the update once again Jax. We don’t need much compensation.. But a 6 Star Quicksilver, a generic 6 Star awakening gem and 199 generics would be nice 😂 Just kidding
  • Boo_MonsterBoo_Monster Member Posts: 4 ★
    As said in the annuncement, let's see if the NEXT DAY or TWO!!!!!!, Kabam is able to fix the problem; so far still trying.
  • Skitles03Skitles03 Member Posts: 1



    I was just forced to update the game and now I'm getting the same error as everyone else.
  • NightormentNightorment Member Posts: 3 ★
    @Kabam Miike pls up the hotfix
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