Crystal type tab

Minderu

Are we just gonna not talk about this? Is kabam gonna ignore this?

Comments

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Kabam Zibiit

Would you be able to share the info requested in the bug report template, especially the device info?

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Kabam Zibiit

Good to hear! If it starts happening again, feel free to let us know though.

SummonerNR

-anyway check the screenshot its CLEARLY working after the update (at least for me)

It wasn’t fixed with the recent Update (that was the fix for error message box when logging in).
And was always depending HOW you got to Crystals screen (so showing a case of it normal doesn’t mean the case where it is bugged isn’t still a bug).

@Kabam Zibiit
When you have CLAIM button on Home Screen available (Daily or 4-hr crystal), click on it.
Then click “go back” button to go away from the specific Daily or 4-hr opening screen back to main Crystals screen (don’t just go back to Home Screen).
That (and only then) is where the bug is.

Was still happening post-update as of last time I checked. (and can’t check again until next time you have the CLAIM ready to be used).

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Minderu

Would you be able to share the info requested in the forum bug report template, especially the device info?

Maybe it’s something on my end but it says the address is invalid, however i have a iphone 13.

Destroy4589

Yea its not fixed iphone xs

Kay

Not working for me either. Still broken. iPhone 13 pro, IOS 15.5 @Kabam Zibiit

Kabam Zibiit

The team's looking into a solution for those who are still experiencing the issue, though we'd still appreciate if those who are seeing it could share the info requested in the bug report template, especially the device info.

World Eater

Happens on both devices
iPhone 12
iPad Air 4th gen
iOs 15.5

Picture from just now. just turned on the iPad and opened the game

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World Eater

Open game and grab my 4 hour, free crystal and this is what I see after

World Eater

Happened again today after I clicked the free crystal timer on the home page and claimed my free 4 hour crystal.

Hope this information helps.

World Eater

Here’s a video of this happening when claiming the free crystal after opening the game

iPhone 12
iOS 15.6
Latest MCoC version

https://youtu.be/pDLYhJk9l9Y

Crine60

Moto G Power
Android 11

Llessur

iPhone 2020 SE
This issue comes and goes randomly