Does anyone else get this problem when entering aq, aw, missions?

In-Game Name: Maelhus
Device and Model: Galaxy A9 (2018)
Device Operating System: Android 10
Cellular or WiFi: Both
Game Version Installed: 36.3.0
Game Mode: AQ, AW, Missions
Description of the Issue: When I try to enter aq, aw or missions I get an error message saying "MS_ID_UI_OK". Tapping the "message" automatically closes the game.

Comments

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DrTonyStar

I got the same problem after updated to new version. Dont know how to fix it. I have reinstalled the game and checked my phone has sufficient capacity. Hoping MCOC officer helping to solve our problem soon. So that I can contribute to my Alliance.

DrTonyStar

Here is the supporting capture that shows the same problem.

xNANNYx

I have the same problem in aw. I can't figth. My phone is a Samsung Galaxy A9 (2018)

Aarhus

Same here.
In-Game Name: Aärhus
Device and Model: Galaxy A9 (2018)
Device Operating System: Android 10
Cellular or WiFi: Both
Game Version Installed: lastest
Game Mode: AQ, AW, Missions
Description of the Issue: The error just appeared, it's the same one the other players have. "MS_ID_UI_OK" then nothing can be done, the game closes. This affecting our participation in war and content. Please fix it.

Aarhus

@Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Jax
Please help us.

Wuffie

yep, don't use Torch, Dormammu, Captian Britain, Guardian or Galen and you'll be fine. Don't fight them either.
When the 3D preview shows up, the game crashes.
Even on the home screen if idling and they show up.