The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Gold 1 • 78 Mill • Looking for 2

Arcana is a fun and friendly mature alliance . Gold 1 , 78 Mill.
We run 3 AW teams
We run 3 AQ - Maps 665
We use Discord for our in game chat
We are a mature group, many of us have kids , jobs and travel for work and life. We understand we are all busy and have things that we do outside the game . We are lookin for players who have this balance and want to be in a super friendly alliance.
Hit me up in game - Ødins Beard
On Discord - JosephAsh#8930

Thanks !
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