Are some accounts just randomly more unlucky than others?
My account is rated at 330k+, and I spend quite amount on the game. However, I am 0/10 in featured 5* crystals, have never gotten a 4* from the uncollected daily crystal (had the crystal since the first day it came out), and it has been well over a month since I've gotten a 4* from a PHC. Further, it has been at least 2 months since I've gotten a fully formed catalyst of any sort from map5/6 AQ crystals.
How can my account have such horrible luck when others constantly get good crystal pulls? It can't possibly be true that spenders have better luck, I feel like it is the opposite...