negative units

yo kabam I brought the cyber monday offer from store cost 30 but next day says 4399 units red negative why I didn't do any refunds or brought any units so why does it say I have this amount and cost me $50 dollars to remove it oks help

Comments

GOAT1982_

Hey I woke up with this red units on my account for no reason what's so ever. I haven't cheated stole or anything from anyone. But yall put this block on my account. Plz remove this off my account cuz I haven't done anything wrong ..I'll never pay tht extra money for nonsense tht yall put on my account. I just erase this account and start over before I pay 49.99 . I spend money on this game but only for unit. U took tht away and I'll never spend another dime. Thank you

SummonerNR

Hey I woke up with this red units on my account for no reason what's so ever. I haven't cheated stole or anything from anyone. But yall put this block on my account. Plz remove this off my account cuz I haven't done anything wrong ..I'll never pay tht extra money for nonsense tht yall put on my account. I just erase this account and start over before I pay 49.99 . I spend money on this game but only for unit. U took tht away and I'll never spend another dime. Thank you

Negative (Red) Units is not from cheating in game, that results in a Ban instead.

Negative Units results when after making a real-money purchase for Units or other purchases using money, and then you (or your parents, seeing a charge on their account) request your credit card, etc, to issue you a refund for such money.

You have to go thru Kabam for any Refunds, if you have NOT used any of the items received, so that you can basically “return” the Units and other Items when they issue you your money refund.

Going thru you credit card, etc, to get credit card company to refund your money (instead of game) means you’re still benefitting by keeping both the items plus your money. So Kabam require you to make that up to them before being able to continue as normal with Units going forward.