Where's the Christmas Spirit Kabam? Why the Bah Humbug attitude?
I'm in a lot of chats for this game, A LOT. Y'all actually have no idea how many chats I'm in but it's a lot. One common thing I have noticed going on in the chats since the banquet event started is players freaking out because they didn't know they had to wait in order to be eligible for the banquet alliance event rewards. Lots of people, lots of really really nice long time players of this game. They honestly didn't know that they had to wait until they were in an alliance for 14 days and in my opinion the blame is on you Kabam. This should have been more organized, you ended the war season after the cutoff for the banquet event so everybody that switched alliances after the conclusion of the last war season had to wait a few days before being able to participate in the banquet event and not all of them were aware of this. Some of them just started playing the game and others were busy with finals and some were busy trying to get ready for the holidays so they could be with their family. When this started on Tuesday at 1:00 p.m. Eastern standard Time by 2:30 p.m. Eastern standard Time I must have talked to and calmed down over 50 players. There were many more in the chats but those are the ones that reached out to me privately and I'm telling you over 50 players. After everyone was done talking it was agreed upon for these players to message Kabam support and explain what happened. All of us assumed in the spirit of Christmas that you would fix this for them. That there was no way you would pull a scrooge and screw over ANY players right before Christmas. And then you did it. I still can't believe it but you did it. You told them they should have known and left it like that. Well I'm sorry not everybody is glued to the forums, not everybody opens every message you send in game because we have lives outside this game and it's Christmas time so guess what? Those lives are exceptionally busy right now. This is not just affecting those players, it's affecting the entire player base. I didn't switch alliances after the last war season ended. You would think this wouldn't affect me. Yet I am still here writing to you and pleading to you to fix this. I think that says a lot in itself. You might think this doesn't affect me one way or another but it does, it affects everybody. Those players that you're brushing off? Those players that you're refusing to help because according to you they should have known better well guess what? They belong to alliances. They have friends in those alliances and those friends feel just as bummed about it as the affected players. The free to play players affected have no chance of earning back all of those units before the event ends. The players that spend on the game... it's Christmas. I don't know about you but money's super tight, especially this year. The economy isn't exactly booming. Inflation isn't going down. Kabam I really hope you'll do the right thing and reconsider your stance on this. Let's see if you can reach deep down inside and find some holiday spirit. I know it's in there, just let it out. Don't ruin Christmas for these players.
